El Premio Daisy

El Premio DaisyLa Fundación DAISY fue establecida en el 2000 por la familia Barnes en memoria de J. Patrick Barnes, quien murió a los 33 años de edad tras padecer complicaciones por el trastorno de la sangre conocido como Púrpura Trombocitopénica Idiopática (Idiopathic Thrombocytopenic Purpura (ITP)). La Fundación DAISY se dedica a financiar la investigación médica para ayudar a combatir las enfermedades del sistema inmunológico, como la que padeció Patrick.

La Fundación también apoya a los pacientes que sufren de ITP y a sus familias. Conmovidos al ser testigos de la destreza clínica y la compasión demostrada por los/las enfermeros(as) durante la enfermedad de Patrick, la familia Barnes tiene como misión reconocer a enfermeros(as) excepcionales alrededor del país.

Nomine a un enfermero(a) para el Premio Daisy

Solicitud de NominaciónDescarge la solicitud de nominación (PDF)
Quienes reciben El Premio DAISY (The DAISY Award) personifican la extraordinaria experiencia con los pacientes por la cual es reconocido el Nicklaus Children's Hospital. Estos individuos demuestran constantemente la excelencia a través de la destreza clínica, el servicio sobresaliente y el cuidado compasivo; y son reconocidos como ejemplos extraordinarios entre la comunidad de enfermeros(as).

A continuación detallamos ejemplos de las cualidades y atributos que poseen estos enfermeros(as):

  • Actitud positiva
  • “Atención al Paciente” – un enfoque consistente en satisfacer las necesidades del paciente y las familias
  • Cooperación con todos los miembros del equipo al cuidado de la salud
  • Excelentes habilidades interpersonales
  • Capacidad de demostrar empatía en todo tipo de situaciones

Pacientes, visitantes, empleados o médicos pueden proponer como candidato(a) a un(a) enfermero(a) que lo merezca completando esta solicitud y enviándola al gerente del/la enfermero(a) nominado.

Daisy Award Winner: 3NE Team

junio de 2018

The 3NE Team was recognized for their exceptional customer focus and creating positive memories that embody a happy family initiative.

Daisy Award Winner: Allison Carroll, RN, BSN, RNC-NIC

marzo de 2018

"Congratulations to Allison Carroll."

Daisy Award Winner: Rafael Ferrer, RN

febrero de 2018

"Congratulations to Rafael Ferrer."

Daisy Award Winner: Donald Torres, RN

enero de 2018

"Congratulations to Donald Torres."

Daisy Award Winner: Anja Glassner, RN

diciembre de 2017

"Congratulations to Anja Glassner."

Daisy Award Winner: Vicky Alfonso, EN, BSN, CPN

noviembre de 2017

Vicky Alfonso, RN, BSN, CPN is November’s Daisy Winner.  Vicky is has been on 2 East for 2 ½ years, where she recently completed her BSN and obtained her Pediatric Certification.  Vicky is actively involved in transforming our unit’s huddle board issues by frequently bringing up recommendations to improve patient experience. 

"As a parent, it’s never easy to see your child in pain. I would take all her pain and suffering if I could. So this hospital visit was very difficult for me. All of the staff here were very professional and knowledgeable, we were definitely confident in their ability to perform their duties adequately. The nurse that stood out most was Vicky. She really seemed to love her job and the patients under her care. I’ve worked at a hospital before and have seen some pretty amazing doctors and nurses as it pertains to the intellectual side of their jobs. Vicky is similar to these doctors and nurses. What sets her apart is her ability to calm their nerves of very terrified parents and her ability to make a child who is in pain smile. I wish more people had her passion for their job".

Daisy Award Winner: Cristina Brador, BSN, CPN

octubre de 2017

Cristina Brador holds a bachelor’s degree from FIU in Health Service Administration and a BSN. She also is CPN certified.

Congratulations to Cristina Brador!

Daisy Award Winner: Clara Reyes-Miranda, ARNP

septiembre de 2017

"Congratulations to Clara Reyes-Miranda."

Daisy Award Winner: Dianne Crabtree, RN

agosto de 2017

Dianne Crabtree has been a nurse for 6 years. She went to nursing school on a full scholarship and attended Miami-Dade College. She's currently pursuing her BSN at West Coast University.

Prior to coming to Nicklaus Children's Hospital, she worked as an adult medical-surgical and adult oncology nurse. She joined the NCH PICU team in July of 2016.

Congratulations to Dianne Crabtree on her second DAISY award!

Daisy Award Winner: Jeanine Diaz, RN

julio de 2017

Jeanine has been with the organization since 1988. Most of her 29 years of experience she served in the Pediatric Intensive Care Unit. As part of her tenure in the ICU, she has serviced as mentor and preceptor to all the staff. She is dedicated to providing exceptional care to her patients and family. Her PICU family appreciates all she does for her patients and colleagues. 

"After spending a super rough night with my baby in a lot of pain with morphine, I woke up to find our new nurse and fell in love with her right away. She was so special that it had made me forget we were in the hospital. She had made me feel home. Constantly teaching me how to touch, carry, and change his diaper. She has noticeable a lot of experience, love, and tender loving care. Her passion is amazing, she loves her job and has made us feel like a regular day. My baby loves her, smiles every time she came. Also, very very helpful. Any time I ask her she was on top of it. I would like for her to win the best prize because she has been the best loving, caring, passionate nurse I know. God bless her, every day of her life."

Daisy Award Winner: Stephanie Lamoureux, RN

junio de 2017

Our daughter has a heart defect so she has been admitted since she was born. She is only 3 days old and it has been very stressful, Stefanie has been with us 2 days she has been wonderful keeping us very informed all the time. She has been very attentive to our daughter, my wife and I feel she has gone above and beyond in her duties making us feel very comfortable in our situation.  So we want to thank her, and the rest of the team who have been wonderful.

Daisy Award Winner: Marnelle De Leon, RN

mayo de 2017

From the moment she came into our room, nurse Marnelle has been very attentive to our little boy. She answered questions and even took the time out to show my spouse a comfortable feeding position for our boy. I was unable to get my spouse to change the diapers but she pushed him until he did it! She is truly an amazing nurse. She even combed our baby's hair- making him look like a little gentleman.

Daisy Award Winner: Yisandra Delgado, RN

abril de 2017

She is the best nurse ever she has treated my daughter the very best she is very helpful and answers every question I have and she is very attentive and has allowed me to be part of my daughter care which also means a lot. I believe that she is one of the best here, very professional in what she does very knowledgeable... I would love to have her again as my daughters nurse.

Daisy Award Winner: Sarah McKeowen, RN

marzo de 2017

Sarah grew up in northern Minnesota, and graduated from Concordia College in Minnesota with her BSN. She worked in two other hospitals before working with the adult population and finally reached her lifelong goal of pediatric nursing at Nicklaus Children's Hospital in Miami. She has worked at Nicklaus for a year and a half in the inpatient surgical unit. On her spare time, Sarah loves being outside and spending time at the beach, sailing, or swimming and doing it with her best friend/husband, James. Sarah is also very passionate about women's healthcare and spends a lot of time working with clients by teaching women and/or couples about their health and fertility.

Daisy Award Winner: Marguerite Cadet, RN

febrero de 2017

Marguerite Cadet attended the University of Ottawa, in Canada, where she received her BSN. She has worked as an LPN for 10 years and has practiced as an RN for 2 years in Canada. Marguerite attended the Experienced Nurse Hiring Event in June 2016. Due to her previous LPN and RN experience, Marguerite was selected to be a Float Pool Med- Surg Transitional Nurse and began her journey at Nicklaus Children’s Hospital in July 2016. She truly enjoys being part of the Float Pool, as she is able to further develop her skills and can easily adapt to a variety of patients and units. She loves her profession and the organization as a whole. Her favorite part of her job is the children that she cares for, as she is able to develop a special bond with each and every child as well as their family. In the future, she would love to return to school to pursue her MSN degree, specializing in Nurse Practitioner or Education. Marguerite enjoys traveling and thus far, her favorite place to visit has been Mexico. She is looking forward to further exploring different countries such as Europe, as she enjoys learning about various cultures. 

Daisy Award Winner: Ada Verjano-Crespo, RN

enero de 2017

“Ada is the epitome of who all of us nurses should strive to be day in and day out. She always shows up to work on time and with such a positive attitude that is recognized not only by staff members, but patients and their families as well. Her compassion and energy are truly contagious!” – Lynette Pichardo

“Ada consistently demonstrates all the characteristics of the daisy award winners. She is always a positive, hardworking and compassionate nurse, who always put patient care above all. Ada loves what she does and never allows any stressful situation to affect her nursing morals. Teamwork is always a priority for her. Ada would be the perfect person to represent MCH. “ – Jackeline Diaz

Daisy Award Winner: Andrea Murray, RN

diciembre de 2016

"Andrea always makes sure that everyone is doing well with their patients and always willing to help out a nurse in need. She shows a lot of compassion for patients and does her best to make patients as confortable as possible. She shows a positive attitude no matter what the situation may be.
I am always appreciative of the advice and help she lends me."

Daisy Award Winner: Lena Iglesias, RN

noviembre de 2016

" After only a few short hours within the room, I can feel her passion and love for what she does. It is something very few people can radiate. She has been wonderful with our little girl. "
- Delilah Volta

Daisy Award Winner: Elizabeth Woodman, RN

octubre de 2016

"Ms. Elizabeth Woodman, RN, 5 Tower is a very knowledgeable nurse who always expresses her enthusiasm while emitting positive energy. Ms. Woodman is always willing to offer her assistance and is aware of the needs of staff, patients, and families. I truly appreciate Ms. Woodman’s compassionate spirit. 3 South (5tower) would not be 3 South without her."

Daisy Award Winner: Ana Comptis, RN

septiembre de 2016

Ana ha sido exelente enfermera.un cuidado exelente,esta pediente en todo momento de mi hijo,siempre chequea que todo este bien,no tengo necesidada de estar llamandola tiene muy actitud con mi hijo es muy carinosa y profesional,ojala y todas fuera como ella.

Daisy Award Winner: Jeannie Perez, RN

agosto de 2016

"Jeannie is an amazing nurse. She brings to her patients knowledge, education, comfort, and laughter- the best medicine. We recently had a patient who drew a flower with messages to different nurses and Jeannie’s said: “Ms. Jeannie I love you because you are so funny and you make me happy. ” When Jeannie saw it, she said: “ That’s right there is why I do it!” In a job like ours, it is often hard to keep a smile on your face and Jeannie makes sure her colleagues, patients and families find a reason to smile. Whether it’s dancing, signing, or a hug she spreads joy everywhere she goes. She caress clearly about all of our patients and always has their best interest in mind. In an emergency she keeps a clear head and is always willing to help. Even when she’s not in charge everyone comes to her as a resource including the charge nurse. Our new nurse’s look up to her and our older nurses look for her support. She is always willing to help us when we’re drowning.
Recently, we had a patient with a huge knot in her hair from being bed ridden for months and Jeannie went out of her way to get some special hair products to help her with her knot and even though they were not able to take it out, Jeannie provided them with hope that one day they felt everything would be ok. Jeannie is truly a special person and a gift to 3 South and our patients. She has a special gift to comfort people and make them feel that everything is going to be alright. For all of this and more she really deserves to win the Daisy Award. There are nurses and there are NURSES….Jeannie is the NURSE!! The best of the best!"

Daisy Award Winner: Yanisley Menendez, RN

julio de 2016

"Yanisley has made it her mission to oversee that he gets meticulous care. EB is a rare genetic skin disease (affecting only 1 out of 50,000 births). In this condition, there is a defect in the connective tissue of the skin and mucous membranes that causes the skin to be so fragile that the slightest friction, minor injury, heat, rubbing, or scratching causes severe blistering —inside such as the mouth, stomach, esophagus. There is NO cure for this horrific disease. EB has been compared to having third-degree burns. They live in unthinkable pain. With skin as fragile as butterfly wings, EB patients are dubbed “Butterfly Children."  Having to wrap each tiny little infant finger with Vaseline gauze and then cover it with gauze to prevent the hand from scarring, webbing and contracting. It is important to have time allocate during the shift for the care of skin and lengthy dressing changes to minimize pain. One of the greatest challenges is controlling pain during dressing changes. Dressing changes can take several hours. The family is so grateful to Yanisley because she is compassionate and concerned over their baby’s welfare. Yanisley has taken on this complex assignment every day she’s been on duty with a great amount of empathy. Yanisley gives extraordinary compassion and skillful care every day. This is a very tough assignment because of the severity of the baby’s illness.   Yanisley has shown her devotion by consistently going above and beyond in order for the patient to have continuity of care. Yanisley is a true professional with an amazing heart."

Daisy Award Winner: Sandra Burcet, RN

junio de 2016

"We have had the privilege of working alongside her on many occasions and she is truly one of our BEST!  We can vouch for her cautious care, empathy, and dedication. As an oncology nurse, she gave compassionate and scrupulous care. Those times on the oncology floor consisted of rigorous chemotherapy, blood products, antibiotics, and other lifesaving medical care. We saw that Sandra was always committed to her patients. She treated her patients as family. Sandra has excellent interpersonal skills and works well in a variety of situations with different people. Sandra truly makes a difference in the Life of others. 
These days you see her in the fast-paced surgical floor of 2 East. Is sure she is using her awesome experience to master the surgical tasks which are just as challenging. As a Charge Relief Nurse, she uses her remarkable attributes to manage the very busy floor. Sandra respects her colleagues and is a team player. Sandra’s experiences on the specialty floors have given her strength to face new challenges.
As nurses, we must be able to manage the stress of sad situations, but also draw strength from the wonderful outcomes that can and do happen. We are very lucky to have Sandra at Nicklaus Children’s Hospital."

Daisy Award Winner: Kim Martin, RN

mayo de 2016

"Kim was incredible. Highly efficient when meds were about to finish. She was right there. Kim was consistently respectful and cheerful."

Daisy Award Winner: Kathy Geiger, RN

abril de 2016

"One of the long term patients from 2East had been in PICU for several weeks on ECMO.  In the middle of the night, he deteriorated. When Kathy found out, she came in first thin the next (Saturday) morning on her day off to sit with the mother and comfort her until the young man passed away. After he passed, Kathy remained with the mother until she was able to compose herself to leave. This demonstrates Kathy’s compassion and empathy."

Daisy Award Winner: Marissa Rodriguez, RN

marzo de 2016

"My daughter was born February 3, 2016. To our knowledge, she was going to be just like every other baby when she was born with that first cry that is music to every mothe’rs ears. Well that didn’t happen. Our daughter was born with a metabolic disorder called NKH and she had uncontrollable seizures. She was transported to Nicklaus Children’s Hospital on Feb 7. The first month of her life was scary and pretty much day to day. After numerous procedures, blood work and a lot of tears, we had to make the decision to take her off the ventilator which she was relying on 100%. We were told she probably wouldn’t make it after a few hours of the vent being removed. It was planned to happen March 2. The day before I knew was going to be the worst day of my life, our nurse who we had just met, Marissa, REQUESTED to have her the next day. I thought she was crazy to request to be in the room with us during that horrible time, but little did I know where our lives would take us.
The day arrived and I walked into NICU with tears in my eyes and my husband’s hand in mine. They were going to take her off the vent and standing beside us was her nurse Marissa. The respiratory team removed the vent and Marissa placed her in my arms with her own eyes filled with tears. It was at that moment that I looked at Marissa and saw how much compassion she had for her and my family. What kind of person would want to sit there to witness a family go through this? The answer was simple. One who loves their job and looks at these babies with love in her eyes and her heart filled with love. One who I will never forget. My daughter is a miracle baby and is currently with us. Her condition is not curable and we live everyday wondering where the next day might take us. The power of prayer is real. It is looking like she will be able to come home. Marissa has requested to have her as her assignment. I would not want it any other way.
The one who has stood by our side through this long and bumpy road. The one who had so much love for my family she wanted to be the one who would spend (what we thought) the last few hours of my babies life with us. The one who will see us off as we take on this journey we are about to be given. I hope Marissa knows how much we appreciate everything she has done. Our daughter will always know about Marissa. I know she will look at Marissa with the same love in her heart that Marissa has had for her."

Daisy Award Winner: Kristina Lebron, RN

febrero de 2016

"Congratulations to Kristina Lebron."

Daisy Award Winner: Carissa Csanalosi, RN

enero de 2016

"Congratulations to Carissa Csanalosi."

Daisy Award Winner: Angelique Sanabia

diciembre de 2015

“Angie was nice to me the second I got here. She'd hustle her way down to me whenever I called, even for the silly things. She really made me feel comfortable the first few days here. I was really scared but Angie would always know what to say. I'm really grateful to have had her as my nurse.”

Daisy Award Winner: Ivette Nieves Roldan

noviembre de 2015

“Ivette truly defines all of the following criteria: kind, friendly, caring, good listener, understanding, sympathetic and energetic. Over the last two years I have had the pleasure working alongside this exceptional facilitator and leader. I have seen her lead by example, I have witnessed first-hand all of her hard work, exceptional work ethic and most of all the dedication she pours into her colleagues, her council, her unit, her staff, their patients and families.
She shows compassion on a daily basis, she has an open door policy, she listens and advises with genuine compassion and care for other human beings. She doesn’t treat you like an employee number, but a fellow professional nurse. She always is in the moment when you need her. I never come to 3 E and not feel welcomed or greeted by her and her staff with a huge smile, genuine gratitude for me floating there and conscious consideration of my day. Her unit is one of the most organized and structured running units throughout the entire hospital. She makes us all cross our T's and dot our I’s in order to deliver excellence in care.
She does her daily rounds and truly listens to the concerns of the patients and families on her unit. She makes a difference in the care provided through the support and resources she provides for her staff. Throughout Nurse's Week she never left our side. She carried boxes, she made snacks, and she did it all without complaining or leaving us to do all the hard work. She has constantly been an exceptional facilitator throughout the course of our council contract and has allowed just the right amount of autonomy and support in order to execute initiatives that will forever be remembered.
I am very grateful for the type of leader that Ivette is, for the goals she aims for us all to achieve, and for the support that she gives on many levels to achieve them. Her professionalism and Transformational Leadership qualities have allowed our council to grow professionally and attain its set goals. Her vision has taken us where we needed to be, just as I have learned through Magnet that a TL does. Thank you Ivette for displaying what great quality leadership looks like and for always leading by example. You are an amazing nurse who helps lead others on their journey of excellence.” 

Daisy Award Winner: Natalie Blanco

octubre de 2015

“Natalie was our first attending nurse and she truly helped us in a great way to settle into our new environment due to the unfortunate circumstances. She was so nice and sweet. She made sure we had everything we needed and made us feel comfortable. She followed all hospital standards and protocols. What stood out the most was that after a well-deserved 4 day weekend off, she saw us and asked how everything was going and helped us with anything we needed even though she wasn't our nurse. Thank you for all your hard work.”

Daisy Award Winner: Heather Katcher

septiembre de 2015

“My daughter has been a patient at Miami Children's Hospital several times. My daughter has a unique medical issue that has taken us to several different hospitals and I have encountered many different types of nurses along the way. There is one nurse that stands out high above any other, Nurse Heather Katcher. Nurse Heather is always willing to help, whether she is assigned to my daughter or not. She knows ways to help save IV's and she is an NG tube expert! Nurse Heather is very talented at what she does and more than willing to go out of her way to help others. Nurse Heather is also by far one of the nicest, most caring nurses I have ever met. She cares, she listens, she explains, she fixes, she helps both the patient and their family. Nurse Heather is always smiling, she is very friendly, and she is always willing to help. When you have a medically fragile child, having a nurse like Heather makes the world of difference. She has truly made a difference in the life and well-being of my daughter.” 

Daisy Award Winner: Marelis Rodriguez

agosto de 2015

“Over the last 2 years or so, I had the good pleasure of working with Marelis Rodriguez who, as you know, as an RN III sedation nurse. During that time I have been consistently impressed with Marelis' focused attention to detail when caring for her patients who are undergoing sedation. I have come to trust her judgment and skill when it comes to her taking care of patients who are in need of focused medical attention while under the effects of their sedation. I am always confident that my patients will do well under her watchful eye and care. Beyond that, Marelis has excellent interpersonal skills.

On many different occasions, I have witnessed how she has taken on the task of trying to calm and support a frustrated family, especially on those times when there is a cancellation or unexpected delay. She always finds a way to remain professional, courteous and empathetic to the families. Her strong interpersonal skills also extend to her interactions with some of the physicians here on staff, even those who have stronger personalities. She is consistently able to remain calm, courteous and attentive while still advocating for the patient and their family. Additionally, Marelis has a remarkable emotional resilience to remain level-headed even in the midst of equipment malfunctions, scheduling delays or other significant setbacks that can occur in any high stress environment. Most recently, while trying to troubleshoot a malfunctioning piece of critical equipment, she had the foresight to anticipate the delay for the next patient, and creatively come up with ways to mitigate that delay to avoid patient/family dissatisfaction. Thanks to her, the equipment malfunction was solved, and the next patient's family was able to have the study done in a more timely way. This is just one more example of how she is able to remain both focused on her patient, while consistently anticipating and addressing future problems or issues. In short, with her professionalism and work ethic she is a role model for others on her team and for others in the hospital.

Lastly, it is for all of the reasons above that I humbly submit to you that Marelis has all the qualities of a natural leader. She has the fortitude and wisdom of having been on the "front lines" of patient care. She is also able to identify system inefficiencies, but still work her hardest to compensate for those inefficiencies, as best that she is able - and without seeking attention to herself - for the good of her patients, their families and her team. NCH needs more leaders like her, and I therefore encourage you and others to very seriously consider her for leadership mentoring and promotion so that she can have a bigger influence in our hospital, and on the care we provide our patients.” 

Daisy Award Winner: Angela Fernandez

julio de 2015

“When I had back pain Angela listened to me and gave me medication immediately and it made me feel way better.”  
“Angela is always coming in the room to check on my baby boy. She takes care of him always with a smile on her face and an amazing attitude as well. She is one amazing nurse my baby loves her he is always smiling with her.”

Daisy Award Winner: Stephanie Sandoval

junio de 2015

 “We had many great nurses during our son’s stay at MCH but Stephanie stands out among them. Stephanie was awesome in every way, the kind of person who is well-suited to doing this incredible difficult job. In addition to all the characteristics above one experience with Stephanie really set her apart. Our son was having difficulty keeping down his formula, when Stephanie’s shifts started I mentioned that our son’s arms and head were moving in an uncharacteristic jerky motion. Although other nurses had seen it and I had inquired, Stephanie was the first person to recognize that these symptoms could be signs of withdrawal from the sedation meds. She got out a Sophia scale chart and after reviewing the other criteria she felt this was the case. She mentioned to the doctor who put my son back on some sedation med and then weaned him off it, before it had simply been stopped. Our son’s withdrawal symptoms stopped and he was fine in a very short time. As I mentioned other nurses had been told of these symptoms, but Stephanie was the first to make the correct conclusion.”

Daisy Award Winner: Lourdes Lopez-Fernandez

mayo de 2015

"Lourdes is always willing and able to help with no excuses or objections. Lourdes always goes above and beyond to provide excellent customer service to all. She is an essential piece of our department and I appreciate having her as a colleague. I am always impressed by the support and service provided by Lourdes, she is a role model for all her co-workers. Without her willingness and persistence to solve difficult situations many departments throughout our hospital would not be running as smoothly as they are.

Lourdes is a great example of the MCHS Values by taking the lead to avoid or resolve conflict, coaches others to seek information and remain fair before making decisions, reaches out to other teams and/or departments in order to obtain the best results, seeks to improve the environment in order to promote customer satisfaction, takes action to prevent unsafe conditions, and takes ownership of commitments and seeks solutions to get better results. Lourdes has been an essential piece of many projects at Nicklaus Children's Hospital including most recently she spearheaded our Meaningful Use implementation and successful attestation. Lourdes always shows initiative and is always on top of what's new in the world of technology. The best thing is that Lourdes does everything she does for one main reason, her love of nursing. It’s that love of nursing that drives what she does, she wants Nicklaus Children's Hospital to be able to provide the safest best care possible and for our patients to have the best outcomes possible."

Daisy Award Winner: Racquel Harvey

abril de 2015

"When we were admitted last week, Racquel made sure we had a large room to accommodate us. she found out it was our son's birthday so she bought him a present for his party. We were then discharged to be readmitted 3 days later. So this week, she right away asked about his party. She saw his new costume with matching stuffed toy. After he got his leads put on, she immediately made a cap for his stuffy to match him. It brought the first smile and laughter to him! Racquel always go above and beyond making sure he is well taken care of! We greatly appreciate nurse Racquel!!"

Daisy Award Winner: Lisette Ruche

marzo de 2015

"It is my pleasure to nominate Lisette for being truly awesome. On a very busy short staff weekend day, Sunday March 8th, Lisette floated to our NICU room 5. Throughout the day, I observed her to be meticulous with her care, precise with medication administration, and compassionate with our NICU babies. Lisette even helped me with her savvy computer knowledge! Lisette took time to review the complex CERNER discharge charting. With her wonderful instructions, I was able to discharge my three babies efficiently and quickly. Before our shift ended, I was able to take on a Level III assignment in another room freeing up a nurse to take charge of our unit. Thanks Lisette for being a team player and having a wonderful personality. You Rock!!!"

Daisy Award Winner: Yelennys Perdomo, RN - 3 EAST

febrero de 2015

“Our son is an ex 27 weeker preemie so we have had multiple hospitalizations at different hospitals.  Yelennys is of those nurses that has made an impact on us and our son.  From the first time we had her as a nurse back on Aug 28, 2014 for 30 minutes because it was change of shift till Sept 9-10, 2014 that we had her a second time.  She remembered us!! Our son's medical history and likes and dislikes.  This really touched us because we felt for once we were more than just a number.  Here we are again (2015) in the hospital and lucky to have her as our son's nurse! She is knowledgeable, caring, friendly and loving to her patients and family.  We feel she goes above and beyond! Thank you Yelennys for everything you have done to help our son and us feel better.”  

Daisy Award Winner: Nicole Defauw, RN - PICU

enero de 2015

"When we first arrived in the PICU via ambulance my daughter, myself and my husband were traumatized by the diagnosis being suggested. My daughter was overwhelmed with the idea she had lung cancer; would need chemo and was facing her mortality. Many people, nurses and doctors alike came and went and most were sensitive to our fears but Nicole Defauw went above and beyond to help my daughter accept what she was facing. She asked what she could do to help us, and I asked her to make my daughter understand that her life was not over. She stepped up to the challenge and with a few chosen words brought my daughter back from the edge of giving up. Her sensitivity, comfort and nurturing nature made us all feel less overwhelmed. Nurses like Nicole are priceless."

Daisy Award Winner: Roselyn Harris, RN, BSN

diciembre de 2014

“I had a patient who required an emergent PICC line. The IV team staff working that night was not certified for PICC placement. Roselyn came in from home in the middle of the night. She placed the line and waited until at least two x-rays were done. She was always in a good mood and very pleasant to work with.”

Daisy Award Winner: Daimi Andrade, RN, BSN

noviembre de 2014

“Ms. Andrade inspires and motivates her peers everyday by being the personification of the MCHS way to both her colleagues, patients and families. Ms. Andrade began her nursing career as a Care Assistant in Same Day Surgery in 2004, while simultaneously conquering the English language. In 2014, after graduating with her Bachelors of Science in Nursing, Ms. Andrade successfully achieved certification as a pediatric nurse (CPN). When asked if she has achieved all her dreams, her answer is “never stop reaching for your maximum potential.” MPS is proud to have such a professionally driven, dedicated nurse as part of our staff. 

The last time Ms. Andrade was assigned to be charge nurse, it so happened to be a very stressful and challenging day to say the least. She provided guidance to a frustrated attending with extreme calmness and exceptional leadership skills. The attending was unable to understand why we were not bringing the inpatients to our admitting area. She successfully addressed the reasoning behind his concerns allowing the physician to see the big picture. Ms. Andrade’s ability to communicate professionally to both physicians and patients/families is what is the most admirable of her leadership qualities. She was able to ensure that all cases were done, the doctor was able to leave at an appropriate time, and all the staff received their very much needed lunch breaks. 

Role model, leader, team player, compassionate, reliable, responsible are just some of the characteristics that Ms. Andrade exemplifies as a motivational leader in Minor Procedure Suites. As the Chair for the Morale and Retention committee, Ms. Andrade leads her committee in creating action plans that will improve and sustain the morale within Minor Procedure Suites. The efforts of Ms. Andrade and her committee members have truly made a positive imprint with the continuous drive for patient family satisfaction. This in turn has assisted Minor Procedure Suite in achieving and retaining high Healthstream score. 

Some would argue that a leader is simply one who can macro or micro manages a certain area or team. However others would argue that a true leader is one that can recreate a certain achievement from scratch. Success at times could be a simple clashing of situations however a true leader is one who continuously exemplifies a curious mind for the sake of the bigger picture.”

Daisy Award Winner: Lisa Wright, RN, BSN, MBA, CCRN

octubre de 2014

“Lisa is an Exceptional nurse. Lisa has many wonderful attributes that make her an amazing nurse. Lisa is intelligent, caring, empathetic, and helpful. Lisa not only brings her years of experiences and knowledge, but also her wit and sense of humor. Lisa is passionate with her care. She is full of spirit and energy. Lisa cares for her babies meticulously and is a great advocate for her babies.

Parents love her because she is very knowledgeable and she earns their trust through dedication and honesty. This past weekend, she was amazing!!! Lisa along with our remarkable team of doctors, nurses, respiratory therapist and staff coordinated an exceptional End of Life Experience for the parents of Baby Boy who in a very short time touched many lives. From the moment the parents arrived on Saturday morning, Lisa delicately, patiently, and in a professional manner, addressed their concerns and wishes. Lisa assisted the Mom as she gave the baby a peaceful bath. Being physically present and able to participate in the care of their infant was extremely important in the experience of anticipatory mourning. Active participation in the care of their infant fostered a sense of control and facilitated preparation for the event of death.

You could tell the parents were so appreciative of Lisa’s compassion and dedication. Once they had finished and dressed the baby, the Mom was given the baby to hold for the very first time since Baby was taken from her immediately at birth. Lisa along with our team of doctors (Dr. Diaz, Dr. Acosta), our clinical coordinator and the NICU Respiratory technician on duty transported the Mom in wheelchair holding baby. The parents were very grateful to Lisa and the group of doctors for their dedication and empathy. Lisa gave them time and their privacy, but also would check on them periodically giving support. Lisa gave the family a bereavement box filled with their infant's foot prints which she had obtained before they arrived that day and baby’s hair locks. It was a sad day in our unit, but we all came together as a Team for a little baby boy and his parents. I am very proud to work with remarkable people who genuinely give astonishing care in our NICU .”

Daisy Award Winner: Naida Lugo

septiembre de 2014

“She truly exhibits all of these qualities all of the time. As a preceptor, she was kind and nurturing and really cared about building my confidence as a new nurse and making me feel welcome always. She has continues to be a support for me. Despite my change to night shift. I have yet to see her without a smile and working with her re-energizes the weary nurse. Her stand-out patient care skill is defusing tense situations. She is great at showing she cares.”

Daisy Award Winner: Aileen Rodriguez, RN, MSN

agosto de 2014

“I believe that this nurse deserves the Daisy Award. If anyone that I know of is an unsung hero, it is her. I’ve worked with her since the day I started here and she never refused to offer a helping hand. She is caring, nurturing and a team player. I don’t think a day has gone by where just by talking with her, I don’t learn something new. Her passion and nursing and pediatrics shows every day in her work. When she was a Bedside nurse, I remember her seeing her coming out of the tub room after bathing a patient, looking like She had been in the bath too! Her scrub top was wet; her pants were rolled up to her knees, and her socks drenched. When I asked her if she got into a fight with the water hose, she laughed and just said, “My patient hadn’t had a good bath in a few days and hadn’t slept well, so I helped wash her hair and comb it out to see if she could get some sleep.” She didn’t care that she was going to be wet the rest of the day, even though she still had half her shift left to the day. She is always looking out for others and is probably one of the most selfless people I have ever met. She deserves so much praise. In her new role she still continues to assist others. I could continue on for pages and pages on how wonderful she is.”

Daisy Award Winner: Eduardo Barrios, RN, BSN

julio de 2014

“Eduardo nurse really cares. My daughter has been sick in and out too many times in her short life. His extraordinary attitude and rapport with my little girl has restored my faith in the medical establishment. I commend him and hope you pass the word. More people need to emulate his work ethic and careful attention to his patients and their families.”
“Very attentive with my daughter, has a lots patience. Very caring, excellent nurse”

Daisy Award Winner: Shannon Hutcherson, RN

junio de 2014

“Not only did she watch over me exceptionally but overnight she decorated my room with Miami Heat stuff. She was awesome!”
“She has been very helpful during our stay here. She has made sure we have all felt welcomed and has kept us with proper and useful knowledge of everything.”

Daisy Award Winner: Bing Wood

abril de 2014

"Bing, true words cannot express the infinite reasons for your meriting this award. Two years ago, to date, we went PEDS live and that is just a “tiny” example of how you lead. Since our days as a new nurse on 2E, you have empowered me and the nurses around you, with strength, enlightened us with wisdom, and guided us with patience. I will never forget how you provided us, as new parents of a 4-week-old post op baby, a private room and called us “VIP parents” without even knowing us-back in 1997. You wouldn’t have it any other way because we were “one of your staff and Nicklaus Children's Hospital families.” These are the subtle ways you provide caring and compassion to those you “touch.” Now, no matter how demanding our professional lives become, you continue to strive towards excellence demanding of yourself and those around you nothing but the best for the children and families we serve. Your leadership and overachieving abilities are considered to be your paramount qualities that guide me, as well as, all those you lead. Thank you for always taking the time to listen, so genuinely, while easily finding solutions to the complexities in “the days in the lives of nurses and respiratory therapists.” As I pursue my DNP and learn to define “Quantum Leadership,” the image I see is you: advancing innovation and transforming nursing care at Nicklaus Children's Hospital, at all times, fueling all of our passions with persistence and perseverance, like no other!"
"I would like to nominate Bing for being the great leader that she is. I want to thank her for leading our troop, the OA group. She continued to inspire and motivated us to do our Best. She is a true leader who wants nothing more but for us to stand in our own. She is selfless, compassionate, kind and empathizes with us all. She taught us how to be a leader."
"I have worked with Bing for many years, and she has always demonstrated extreme commitment and dedication to our hospital’s mission and vision. Bing is highly skilled and very knowledgeable (to mention a few) from budget, to throughput, LEAN, strategic initiatives, PEDS and Clairvia she is able to lead us. Bing is a leader among leaders; she inspires mentors and coaches all nursing staff. She truly cares about everyone. Bing is a good listener and she is patient, thorough and enthusiastic. Bing is always looking for opportunities to help develop our potential. She never loses her coolness and always has a professional response. Bing is and has been a role model to novice and seasoned nurses. For this and many more reasons Bing deserves this award. Bing Thank you for guiding me through the years, you are a true inspiration! "

Daisy Award Winner: Tania Pita, RN

marzo de 2014

“No Matter what is going on in the O.R. Tania consistently provides excellent and compassionate care. She is a team-player, always willing to help her co-workers. Her work ethic and positivity is exemplary. Whether helping another nurse start a case on a busy day, or running the desk, Tania consistently provides a positive, caring, efficient, and respectful attitude. Her compassion is evident in the way she provides loving and supportive car to each patient, and parents. I can personally count on Tania to rush in and help other nurses set-up their cases and perform other necessary tasks during emergent surgical scenarios. She brings a work-ethic and overall genuine energy that is rarity these days. When she is in charge at the desk she treats everyone fairly and assigns the work appropriately. This is a morale booster for the staff, and ultimately creates a positive work environment.”

Daisy Award Winner: Jenny Cordo, ARNP

febrero de 2014

“I would like to take a moment to recognize Jennifer Cordo for her outstanding work and leadership qualities exemplified prior to, during, and after Magnet re-designation. Jennifer came into the position as Magnet Program Leader without any prior Magnet designation experience. In very little time, she was tackling many obstacles that were thrown her way in order to get the re-designation process underway. From the beginning, she was able to do it. She read and became knowledgeable, she gathered information, she put together a team of Magnet Champions, and she became the leader we all needed her to be. She has been pivotal in her role and because of her we were all able to grow professionally. She mentored us and supported us every step of the way. I know that professionally I am better-rounded now than ever before. I know that because of her support, her guidance, and her mentoring capabilities I can confidently move forward and grow professionally. Her passion is infectious and she makes you want to aspire to be all that you have the potential to be. She is young, driven, passionate, responsible, dedicated, loyal, and very organized. She makes a difference, she has made a difference in this hospital, and I believe that she will continue to make a difference for the patient’s, the families, and the organization. Nicklaus Children's Hospital is very lucky to have such a young, vibrant, and intelligent nurse in such an important role, because she has been able to make nurses want to have a voice and be the change they want to see. “

Daisy Award Winner: Ashley Ruiz, RN

enero de 2014

“She took care of me when I had a seizure.”
“She has been very helpful during our stay here. Although a holiday week, she has made sure we have all felt welcomed and has kept us with proper and useful knowledge of everything.”
“They came to my room as soon as I would call; they cheered me up, comforted me, and treated us like family.”
“Ashley is so kind she is always on time with my daughter’s medicine. When I call her she comes immediately and resolves the problem (e.g. IV pump beeping). She always gets everything done on time, she is friendly and listens to me and she is always energetic. My daughter loves SpongeBob so Ashley went and got her the SpongeBob movies and the WII so my daughter can see SpongeBob (Ashley had to get 2 WII because the first one was not working). Excellent Job.”

Daisy Award Winner: Vanessa Polumbarit, RN, BSN

diciembre de 2013

“Sassa aka Vanessa has worked in dialysis for many years now I enjoy having her care. I get Hemodialysis three times a week for three hours and she always ask us patients "how are you feeling today?". Sassa is always on top our needs as well as Solfia and Mercy, but right now this is about Sassa. Sassa is sweet, kind and gentle. Sassa will go the extra mile for you if she has to. Sassa makes sure I am comfortable during my every treatment. What Sassa does for me and the other patients I believe deserves a BIG DAISY AWARDS!”

Daisy Award Winner: Dora Cawley RN

noviembre de 2013

›“I would like to take this time to acknowledge Dora Cawley from 3NE.She is a well-rounded and very knowledgeable nurse.Dora is willing to help in any area she sees fit. She is always there for the patients andfamilies and is willing to listen to their needs. Dora is an example of an outstanding role model. I was fortunate enough to witness Dora talk to an upset parent. Dora smiled and was able to assist the parents with the patient’s needs.Parent turned and thanked Dora back with a smile.”
“I would like to acknowledge Dora for her kindness, caring and energetic despite heavy loads of assignments. She does whatever she can to help. She keeps the floor keep under control. Mother came in upset and raising her voice by Dora just listened and accepts her frustration. “

Daisy Award Winner: Esther Wooten RN, BSN, CPN

octubre de 2013

“I would like to let you know how much I appreciate the special care my baby was given by Esther Wooten. She not only showed professionalism but Esther was caring, loving and very helpful. Every time my baby gets admitted to the Cardiac unit and Esther is his nurse, I always get a piece of mind know he will be taken care of at night. Esther always goes the extra mile taking care of him and shows how she loves her job. Esther is very professional, friendly, compassionate, social and sweet. Esther is an extraordinary nurse and always treats my baby as if he were her own. I can rest at night knowing that my baby will be in good hands and that if he cries she will be right in the room to check on him and make him feel better. Esther always explains everything in a way I can understand. My heart, love and thanks go out to Esther, she is an exceptional nurse”

Daisy Award Winner: Isbel Muniz, RN

septiembre de 2013

“My son was diagnosed with Osteomyelitis. Our overall nursing experience was good but there was one person who was so special that we needed to write to you to let you know. Isbel Muniz was our nurse the first night of our stay. She was kind, funny, warm, smart, compassionate and patient with our family. The next night after he got his PICC line put in, Isbel was our nurse and we were so excited to take out his IV on his hand which was bothering him from the night before. Isbel was unbelievable as the bandage wasn't coming off and his skin was all beat up from trying to get it off. She sat with my son for over an hour and let him lead--she was creative, funny, smart, educated, thought in advance and made him feel in control and that everything was fine. We loved her before this event happened but after she finally got the bandage off she was an angel in our hearts. It takes a very special person to display such patience and compassion to do what she did that night.After Isbel left our room that my son (11 years old) asked, "Are you getting Isbel's phone number?" I asked why? He said, "because we need to keep special people like Isbel in our lives.“ People like her are hard to find, employees… even harder. Thank you, Nicklaus Children's Hospital and Isbel. My son left Nicklaus Children's Hospital, formerly Miami Children's Hospital, with a memory of wonderful people and feeling empowered about his condition instead of stressed about his recovery and having a serious bacterial infection in his bone. Now, that has NO price. Thanks again. We love you Isbel!”

Daisy Award Winner: Raisa Gutierrez RN, BSN

agosto de 2013

“She is a good nurse”
“She really cares”
›“Raisa has been helpful. When I call her she comes right away. I was very nauseous and I called her and told her I was throwing up. She came right in and washed the bucket and was going to get me some Compazine. If anyone should get the Daisy award it should be her. She is very kind and always wants to make sure you are OK.”

Daisy Award Winner: Maibys Molina RN, BSN, CPN

julio de 2013

›“This amazing nurse took such good care of our son and provided him with pain relief. She is extremely professional in every since of the word. She is caring and loving. It is obvious that she enjoys her work.” 
“She is really nice.”
“Excellent service and care”
“When I had surgery on the neck, she helped me in every way so I’ll have no pain, and if I wanted something she gave it to me. Thank you”

Daisy Award Winner: Victoria Perez, RN, BSN, CCRN

junio de 2013

“Since the moment Victoria walked into our room, she took over my son’s care with absolute confidence and compassion. I feel I not only owe my son’s stable status to her, but my own sanity as well. I will forever be grateful to Victoria.”

Daisy Award Winner: Marvis Garcia RN, BSN

mayo de 2013

“Marvis is such a blessing. He always come to work with a can do attitude. He lifts your spirits while teaching you and making sure you understand. He explains every medication and procedure he is going to perform. He is a nurse and sort of like a teacher as well he is patient and kind. Always gives service with a smile. “

Daisy Award Winner: Julie Blanco RN, BSN

abril de 2013

"From the day Julie was assigned we could feel how much she cared. The nurse a patient could only dream of having. Julie loves what she does, and I feel it. Nothing I asked her was forgotten, always checking if I was okay or needed something. Thank you for having such a great nurse to help me."
›"Julie is the best."
"›She is so amazing at what she does. She explains everything before she gives meds. She is so patient and understanding!!!"

Daisy Award Winner: Jenny Jimenez, RN, BSN

marzo de 2013

"Since the first moment Jenny has been taking care of us, not only my two months old son but also me, as a mother under a lot of stress to have someone that makes you feel comfortable is priceless. She's friendly, helpful and so so sweet, but above all extremely professional. Thanks!" 
›"She has been very sweet, nice and caring and makes sure that my baby is comfortable and she looks for ways to help me in any way she can."
"She calms me down and is always there for my baby."

Daisy Award Winner: Alejandro Perez, RN, BSN, CPN

febrero de 2013

"Alex takes good care of kids and also me. He went out of his way to make sure that Brooklyn has activities to do. Alex makes us feel comfortable even during stressful situations. Every time he comesinto the room he is cheerful and upbeat. Thank you.“
"Alex makes me feel good, and makes me laugh when I feel bad. Thank you for being the best nurse."
"Every time I called Alex, he was there with a smile and great attitude. Thank you Alex!”

Daisy Award Winner: Yadira Catalan, RN

enero de 2013

"Yadira is a compassionate nurse and provides excellent care to my child. She always comes in with a smile."
"Yadira is very thoughtful and caring." 
"She is very nice and helpful. She always asks me if I am okay and if I need anything. She is an extraordinary and excellent nurse to have."
​›"My son is a 6 year old, admitted for the first time. He was nervous. She made him feel comfortable, welcomed him with a smile and gave him lots of attention. She was patient and loving. Thank you!"

Daisy Award Winner: Kristen Benitez RN, Float Pool

mayo de 2012

Kristen is extraordinary in every way. Warm, gently, fun, helpful, caring, smiley, energetic, uplifting, kind.  Always prompt, bringing exceptional energy and expertise in her work.  A great person, always going the extra mile to exceed expectations.  This is an amazing place already but with an amazing nurse like Kristen it is the ultimate experience.J WE LOVE YOU KRISTEN!!!
Kristen is very friendly and knowledgeable.  She gave me some cereal which was better for my stomach. Kristen is caring and attentive.  Kristen, you rock my socks off!!! Kristen always makes me laugh! Kristen is a very nice nurse.  Seeing her from day one, she was there for me no matter what, from the pain to the struggle, she has been a friend to me. Kristen was very understanding of my daughter’s fears.  She explained what she would do and how it would affect her.  She took the time to show she cares.

Daisy Award Winner: Lina Gavira RN, CPN (3 North)

marzo de 2012

After two failed attempts to insert the IV in my newly placed port, Lina was able to put it in with ease and therefore replaced my negative connotation with port placement with a good experience.  She was also very attentive throughout the night to make sure that I was thoroughly comfortable and feeling much better than I had earlier.  Her ultimate dedication showed through when she stayed 20 minutes past her shift ending to make sure that the duration of my first chemotherapy went smoothly, even when she could have easily passed it off to the next nurse in charge.

Daisy Award Winner: Janice Serrano, CNS PICU

enero de 2012

Janice is an excellent clinician, patient advocate, and team player.  As a staff nurse, she took a great deal of pride in ensuring her patient’s families were well informed.  She consistently provided them education on their diagnosis, medication therapy, and plan of care.  She treated her patients as if they were her own.  Janice continually strives to provide the best resources she can.  She achieved her CLC and is our personal resource on lactation education for our families in the PICU.  As soon as a newborn or infant is admitted to the unit, she assists breastfeeding and offering the best nutrition they can provide their child.  In 2011, Janice assumed the role of Interim Clinical Educator to help support her team.  She has taken on the role by dedicating 110% in ensuring that the PICU staff is well informed and updated as soon as information is shared.  She continually walks the unit, providing unofficial education to the staff on a daily basis.  Janice is well respected by her team and is looked upon as a skilled clinical resource.  She goes above and beyond with her patients and families by consistently advocating for early discharge needs, performing thorough interdisciplinary rounds and teaching patients and families about multiple educational opportunities, such as  baby basics, CPR, trach teaching to name a few.  Additionally, Janice has been a strong proponent for advocating national certifications.  With some staff members as her supporters, she achieved over a dozen bedside nurses achieving their CPN recognitions in a single quarter alone.  Thank you for all you do for PICU!!

Daisy Award Winner: Kimberly Martin, RN 3 Northeast

octubre de 2011

Kim is very kind with her words.  She provides comfort to me like being in my very own home.  I really appreciate the fact that if I need anything, she is here is a split second, thank you for having such a kind heart.  God bless you! Kim is an awesome nurse!
Kim is caring, attentive, and helpful.

Daisy Award Winner: Yuleidi Herrera, RN 3 East

septiembre de 2011

Yuleidi goes the extra mile in caring for the comfort of her patients.
Yuleidi is an attentive and commited nurse.  The first thing that I remember upon arriving to my room was her smile and her willingness to assist me.  Thanks so much for caring for the children under your care.
Yuleidi listens.  She’s very professional, social, friendly, careful and sweet.  Always on task and on point when I need her.
Yuleidi is kind and and took time to explain everything about my sickness in a way that I could understand.  She was attentive and brought me some GOOD ice cream.  She earned 100 point s from my parents and in my book she is an awesome nurse.
Yuleidi went above and beyond to make my son feel at ease during his stay.  She was extremely sweet and kind and made my son smile when he needed it the most.  Thank you so much, there should be more nurses like you.  Thank you!
Yuleidi is an extraordinary nurse.  She treated my son as if he were her own.  She understood my frustrations and was very aggressive in her treatment and care towards my son while attempting to manage his fevers.  She was very honest, punctual and caring.  Some people do this work for money, job stability and many other reasons.  I see that Yuleidi is one of the few that was born to make children (and their crazy parents) feel better.  My heart, love and thanks go out to this exceptional nurse.  May she continue to apply her caring hands in this healing process.

Daisy Award Winner: Maria Soto, RN 3 South

agosto de 2011

Maria has always demonstrated extreme commitment and dedication to our hospital’s mission and vision statement.  This nominee is a leader among leaders, she inspires and exemplifies nursing at its best.  She gets involved with the day to day operation of our department.  She is highly skilled and very knowledgeable about policy and procedures.  This nominee consistently displays the highest ethical standards.  Maria is patient, thorough and enthusiastic.  She constantly encourages her staff to attend meetings and get involved.  She influences the development of her staff.  She is always looking for opportunities to help develop our potential and shine as employees and as a unit.  She is no nonsense, direct and firm, yet full of good humor and encouragement.  During stressful times she never loses her cool and always has a professional response.  When we have difficult parents she gets involved with them, meets them (gives them her cell number) and is able to establish a level of trust and cooperation that facilitates positive outcomes.  When we have difficult physicians she meets with them to solve issues. She is not only a patient advocate but a staff advocate.  She is thoughtful and responsive to employees at all levels.  She always displays excellent customer service to patients, families and fellow Nicklaus Children's Hospital employees.  She demonstrates accountability for the work she performs as well as passion in serving the patients and families.  She is the MCHS Way.  Maria is a role model to novice and seasoned nurses. 

Daisy Award Winner: Adam Fader, RN 3 Northeast

julio de 2011

During our 6 day stay  at Nicklaus Children's Hospital, Adam is the nurse that stood out the most with his compassion, dedication, and love for what he does.  We truly feel as though we’ve gained a friend during our daughter’s meningitis scare.  Adam kept us informed, made sure that our daughter’s care was “perfect”, to say the least and truly entertained my husband and myself with his extremely friendly, caring demeanor.  His dedication and passion for his profession is tuly to be commended. I felt I was at the Hilton, not a hospital.  Thank you Adam, for making an extremely scary situation easier to deal with.  You have a passion for what you do and it is evident I your superb care of your patients.  My daughter did not like it when you have the day off, as her face lit up upon your return.  You are a gift to Nicklaus Children's Hospital and deserve the honor of being recognized as an exemplary nurse!
Adam is extremely attentive and compassionate.  We have been lucky to have had him for every hospital stay (3 times since May).  He deserves a gold medal!

 Ever since I was 6 years old, Adam from 3 Northeast has always taken good care of me and given me the attention I need.  Adam is a very nice guy…..he is special and unique.  He has a way of being able to communicate with everyone.  He is very nice and understandable.

Adam has been my nurse since I was 10 years old.  He has such a great way to make a child that’s not feeling good smile in so many ways.  Adam is always my nurse every time I’m admitted.  There’s something about him that’s very special.  He has such a way with kids and when I am in need o fhis assistance he is there in a jiffy.

Daisy Award Winner: Michelle Tai, RN 3 North

junio de 2011

Everyone knows that Michelle is a great resource for oncology patients.  She is a walking encyclopedia for cancer patients.  Diagnosis, treatments, chemotherapy, nursing care, significant laboratory values, mediports, etc.
Several times during the night when there is no IV nurse and the units have PICC line problems and have to ask for help, without hesitation Michelle will do it for me.  A tiny baby in CICU needed a line to be pulled a few cm so they can give her medications, a patient in 3NE PICC line clotted and antibiotic treatment is overdue, a patient in 3S that a PICC line is the only answer for IV access, patients in ED with mediport problems, give chemotherapy in ICU’s or med/surg floors just a few to mention.
Michelle is also a team player.  When the census is very high and the ER is very busy, she will take overflow medical patients.  She will call the attending specialist and let her know what rooms she opened for admissions.  This expedites the admission process and prevents tripling on other units.  Most of the time she takes the admissions.  At the same time she is in charge and a resource to her staff.
Michelle is the true representation of the MCHS way, her dedication and passion with her work, collaboration with different departments, excellent customer service, honesty and accountability.  She is a role model and asset to Nicklaus Children's Hospital, formerly Miami Children's Hospital.

Daisy Award Winner: Maria Cardiad-Cortinas, RN 2 North

febrero de 2011

Maria took really good care of my son and made us all feel safe and treated us like family. She’s the best!!! Thank you Maria!!!
She is a really great nurse and cares for what she does…
She is a great nurse, very kind and helpful.
She is super dedicated and gives excellent care.
She gave great attention to my son.
She gives excellent attention.
She is kind and gentle and helped me with a smile.
Maria is a very professional nurse. She has excellent abilities caring for patients. She is caring and respectful. She loves her job. For those reasons and more we consider her the perfect employee. She deserves the title of the best employee of  February!!!

Daisy Award Winner: Cindy Ayala, RN 3 South

enero de 2011

Cindy was very nice and always paid attention to what I said and what I needed. She also helped with my every request promptly and efficiently. She is a wonderful nurse.
Cindy took good care of me. She gave me my meds every night and was really nice.
Cindy is very caring. She treated us like family. From 1 to 10, she is a 10 plus, plus, plus.
Cindy Ayala is a very professional nurse. She is wonderful and makes you feel right at home. She cares about the patients.  She is very kind and lovely.

Daisy Award Winner: Damaris Sanchez, RN 3 South

noviembre de 2010

Damaris has gone above and beyond to make sure that my daughter, My daughter’s, stay here has been as warm and comfortable as possible, even under a hospital environment.  Damaris has an extremely compassionate heart which is clearly shown through her work here at Nicklaus Children's Hospital.  She has made sure that I, as my daugher’s Daddy, have been informed and comforted through each step of my daughter’s stay.  My daugher has had many hospital stays in many various hospitals throughout her life and Damaris, by far, ahs been the biggest blessing of a nurse to her. 
Damaris works from her heart and knows how to solve a problem when a parent is concerned with their child.

Daisy Award Winner: Annie Urbay, RN Emergency Room

octubre de 2010

Annie Urbay, has been working several years as EMT for the ER, she has recently become an RN. She was awesome as EMT and now that she is in RN, she is someone to look up to despite her considerable infancy in the nursing profession.  I always regard her as an inspiration when it comes to working in the ER.  Thinking about it, I consider myself above average and I am regarded as senior staff by my peers but somehow I feel ineffectual when Annie is around.  She is far from intimidating but she delivers nursing care with so much sincerity and empathy that none of her patients would think she is a newbie.
Annie stands out from the rest rookies and experienced staff in the ER because her passion abounds in all that she does.  Her genuine enthusiasm to become a better nurse shows in her eagerness to learn and by being positive in learning opportunities that comes her way.  Unfortunately, sometimes it’s really shoved into her face, but still views the opportunity as a learning experience and the chance to make a difference to a patient.  Her infectious zeal to excel enables her to deliver nursing care with artful grace that most oftentimes I just watch how she does her procedures so I can look “professional” when I carry out my own orders. Being a relatively new nurse doesn’t hinder her from a masterful implementation of pediatric nursing care, she looks up stuff she does not know about, practices her skills and often seeks the advice of senior staff in an effort to make her a better practitioner to conform to the high standards that she set for herself.
Not only are the patients fortunate in having her as nurse, her co-workers are always thankful when she is around, she gets the mission accomplished efficiently and more importantly she makes the working environment fun and stimulating.  When Annie is around not only are the patients and their families smiling from satisfaction, but the staff is smiling as well because Annie makes us feel good and safe. At the back of my mind I think “Even if we had the busiest night of all, we will be ok because Annie is here”.

Daisy Award Winner: Zoila Infante, RN 2 East

septiembre de 2010

Mrs. Zoila is a great nurse and she speaks clearly and explains to my parents and I what is going on what is going to happen.  When I need something she is here in 2 seconds or less and she always brings a smile to my face.  She really deserves this AWARD......... GOOOOOOO Zoila hahahaha.
She has been absolutely AMAZING! What a perfect personality for a children’s nurse. She relates extremely well to both my daughter and us. I can’t say enough about her. I always request Zoila on every shift.
She is super sweet! Zoila comes when I need her and truly cares about my son and his well being.  She interacts with him and does a great job.  My 6 month old son loves to flirt with her.
Zoila is an exceptional nurse.  She is very competent, admiring and funny.  She has excellent communication skills and understand exactly how I feel.  She does everything in her will to make me feel better and secure.  From all the nurses I have encountered she truly is the best!

Daisy Award Winner: Michelle Conger, RN Dan Marino Urgent Care

junio de 2010

I had an MRI done at your facility.  I was extra nervous of the procedure.  However;  within five minutes the kind nature of your nurse (I believe her name was Michelle), had me calmed down enough to give me a shot.  That shot is an outstanding feature because I have a fear of needles.  Not only that but she had my hand held during the procedure.  Her kindness and compassion has made me not only look back at this experience as pleasant but it has prompted me to write this letter to you as an expression of gratitude for myself and my family.  Thank you Miss Michelle and all of your employees working in the MRI department for making my experience stress less, easy, comfortable and shockingly happy.

Daisy Award Winner: Juno Limbo, RN 3 North

mayo de 2010

I wrote a passage for nurses week about how it takes a special person to be a nurse.  On May 13th, 2010 Juno brought a new meaning to that   phrase.  The Patient he was singing and playing the guitar for is what i like to call a "Frequent Flyer", He's with us all year long on and off...  However on this day he wasn't feeling well at all, he was vometing and feeling really down.  Juno wasn't his Nurse that day but after he finished his rounds, he went in to see the the PT.  Now the PT's Dad is learning to play the guitar so theirs always a guitar in the room.  Juno picked up the guitar and started to play and sing to the Pt.  Remarkabley after 10 Minutes the Pts face was completely lit up, Nothing like he was before!  I often use this quote: "The difference between the ordinary and the extraordinary is that little Extra"!  That little Extra lit up this childs Mood, Room, and most of all his strength to keep fighting.  I've always had great respect for Juno but after this day he really showed me the tools that a "Special Nurse" need to have.  It all comes from the HEART!  Cheers my friend...  

Daisy Award Winner: Maria Penate, ARNP, Neurology

abril de 2010

When I first started working the evening shift on the Neuro floor, Taylor back in 1980, I used to get so annoyed by the report I would get from one of the day shift nurses.  She would always say exactly how much to feed a baby, how often to burp it, how to turn a patient, how to give a patient their medicine.  I used to think “does she think I’m stupid?”  but what I came to learn was that she was just always about the patients and wanting to make sure that the care they got was the best .  I ultimately realized we shared a similar philosophy about patient care and became close friends.  With the encouragement of Dr Morrison and Joanne Vignari we joined the American Academy of Neuroscience Nurses and studied and became certified.  We learned as much as we could about neuroscience and neurosurgery; Maria developed a special interest in patients with brain tumors.  She soon became an expert on preoperative and postoperative care.  More than that, she became a staunch advocate for these patients.  She would always be there for the parents when they received this terrible diagnosis.  She is able to encourage them to keep having hope when they feel there is none.  She is not afraid to show her feelings and cry with them.  She lets them know how much they matter.

She started a Brain tumor support group and became involved with the pediatric brain tumor foundation to insure her patients would get the help they needed.  Every year she throws a Christmas party for these kids and makes sure that they are smothered in gifts!

She was eventually made “Assistant Head Nurse” on Taylor and because of her incredible skill as a neurosurgical nurse, she was abducted by Dr Morrison to help him, help his patients.  She became a skilled OR assistant and was used this to be better able to tell her young patients and their families exactly what would happen in the OR.  She continues to be there constantly for these patients as well as any other Neurosurgical patient that needed help.  She taught the nursing staff on Taylor and then 3 South how to properly care for these patients.  She stuck them into Dr Morrison’s schedule even when he was not thrilled with seeing one more patient.  She made sure they got their surgery when they needed it and when the family wanted it.  Her patients and their families know they have an ally in Maria and she will always be there for them.


I would like to let you know how much I appreciate the special care I was given by Maria Penate she not only showed professionalism but Maria was caring, loving and very helpful to my daughter Ashley. Maria always put her heart into helping Ashley first. 
Maria, the assistant nurse to Dr. Morrison, has help my daughter, Ashley through several surgeries and procedures done at Miami Children hospital. Without Maria, standing by her side throughout these things we as a family could not have made it through. Maria is someone on your staff that you should be very, very proud of. Her compassion, understanding, strength, professionalism, and kindness to my family and our daughter will never be forgotten. She calmly handled all the details from how to tell Ashley about the surgery to actually walking us to the operating room. Maria was there after the surgeries to answer any questions we had whether they were repeated ones or serious ones. Her strength became our strength and I truly appreciate her help. Maria has even helped us this year through yet another surgery that she did not have to help with. Maria has been a God sent to us and is a very special person to our family. Thank you so much Maria.

The Howell Family

It has been my honor and privilege to work with her.  She has always pushed and inspired me to be better.  I can think of no one who better describes the kind of nurse that the inspired the Barnes family to create this award.

Daisy Award Winner: Rosanne Wills, RN 3 Northeast

febrero de 2010

Rosanne ha sido una dedicada enfermera para esta organización durante más de 35 años. Rosanne siempre viene a trabajar con una actitud positiva. Cuando hay un voluntario o un estudiante de enfermería que necesita tutor, Rosanne siempre se ofrece para ayudarlos. Rosanne se asegura de darles una experiencia detallada.  Disfruta de enseñarles y esto hace que la experiencia de los voluntarios o estudiantes sea muy apasionante y satisfactoria. Rosanne también es muy dedicada y compasiva con sus pacientes. Rosanne defiende  a sus pacientes y actúa como una figura materna con sus pacientes cuando están solos.  Se asegura de pasar tiempo con ellos y de que se solicite un asesor de vida infantil. Rosanne se encarga de que sus pacientes tengan juguetes acordes a su edad junto a la cama para ayudar a despejar la mente durante la estadía en el hospital.  Rosanne ha traído ropa para los pacientes necesitados. Rosanne está en el afiche de la Declaración de Derechos de Pacientes y Familias. Es un ejemplo a seguir para el hospital y es una persona dedicada a su profesión de enfermera y al Nicklaus Children's Hospital. Cada día que Rosanne trabaja demuestra una atención compasiva y el estilo del Nicklaus Children's Hospital. Rosanne anima a los pacientes dándoles cuentas y adhesivos que trae de su casa, trabaja en la iglesia de la comunidad donde ayuda a los pobres, y ayuda a un escuadrón de niños exploradores en la recaudación de fondos y en otras actividades. Rosanne pone a sus pacientes y a sus compañeros en primer lugar y actúa con integridad. Rosanne colabora y es una compañera en la que se puede confiar y con la que se puede contar. Esta enfermera ejemplar tiene muchísimos atributos positivos: Empezó como voluntaria de hospital a los 17 años. Ha sido una excelente empleada todos estos años. Éste es el único lugar donde ha trabajado.Es la persona más dulce que existe. Todos los pacientes, familias y colegas ven y sienten su buena predisposición. No se enoja fácilmente. Es una excelente preceptora de atención y para los pacientes ante los empleados y estudiantes de enfermería. Es un excelente recurso; siempre está dispuesta a ayudar. Brinda sus palabras de sabiduría a sus colegas más jóvenes y a los estudiantes cuando se lo piden o lo necesitan. Es un placer trabajar con ella.

Daisy Award Winner: Melinda Duran, RN, PICU

enero de 2010

Melinda fue nominada por ser un ángel y ofrecer constantemente atención holística a sus pacientes. Melinda vino su día libre por pedido de una familia que quería que estuviera presente como enfermera durante la extracción de los órganos de su hijo. Melinda es verdaderamente una enfermera maravillosa y un ejemplo a seguir. Es una bendición tenerla.

Daisy Award Winner: Clarissa Avalos, ARNP Nominated by a Parent on GWN

diciembre de 2009

¡Adoro a esta enfermera porque siempre ha hecho su trabajo SIN quejarse! Clarissa realiza todas sus tareas de forma rápida, correcta, cordial, con detenimiento y profesionalismo. Yo particularmente aprecio a los enfermeros que trabajan como ella; hacen el trabajo bien y sin quejarse. Cuando ingresa a la sala, tiene una actitud espontánea contagiosa que hace que mi mal día sea más lindo. Siempre está sonriendo, enseñando, ayudando; no le molesta recoger pañales, controlar los signos vitales; la veo ayudando a los asistentes médicos, siempre responde a mis preguntas de forma cortés y profesional. Incluso si le hago 100 preguntas, NUNCA se muestra molesta al responder; creo que todos los enfermeros deberían aprender de la forma en que trabaja; es IMPRESIONANTE; se toma en serio el trabajo, pero sabe cómo hacer que los padres se sientan cómodos al mismo tiempo. Se toma molestias para hacerme sentir cómodo. En síntesis, se merece un premio,        la Unidad de Médula Norte 3 posee algunos de los mejores enfermeros y espero que la administración se preocupe por recordarles el gran efecto positivo que pueden tener en una familia; agradezco a todos, y agradezco a Dios su existencia porque CADA DÍA verdaderamente marcan la diferencia.

Gracias Clarissa.

Dios te bendiga :)

Daisy Award Winner: The Emergency Department

noviembre de 2009

Quiero reconocer la tarea no de una sola persona, sino la del personal del Departamento de Emergencia.  Frente a todas las emociones y el estrés de la sala de espera llena del Departamento de Emergencia, padres que preguntan cuándo verán a su hijo, manteniéndonos al tanto de los pedidos, el personal que ofrece información, hemos podido mantener la calma y ver que todos en el piso trabajan como un equipo, un equipo de emergencia médica, y juntos brindamos la mejor atención que podemos para nuestros pacientes. Independientemente de si los pacientes están gravemente enfermos o necesitan atención que no es de urgencia, el éxito de todo Departamento de Emergencia depende de su capacidad para ofrecer atención de calidad eficiente en lo que generalmente es un ambiente estresante, acelerado, de caos e incertidumbre. Como enfermero de una sala de emergencia, uno se debe dar cuenta de que sólo no se puede manejar nada. Las vidas no se salvan por sí solas, se salvan con manos humanas y muchas mentes trabajando juntas.

Cuando comenzamos nuestros respectivos turnos, parece que no dejamos nuestras vidas personales en los armarios, sino que nos abrazamos todos como una extensión de la familia; no existe yo ni tú, sólo el “MIEMBRO DEL EQUIPO”. Todos tienen una tarea asignada, pero lo que más cuenta, es que cada uno es parte del “EQUIPO”, cada tarea, cada miembro, cuenta con los demás.  Todos cuidan las espaldas de todos, y los más importante, dejan que sus compañeros se luzcan en el habilidoso desempeño de sus respectivas tareas. Todos aportan el mayor esfuerzo porque en lo profundo de sus corazones saben que el equipo depende de ellos, y lo más importante, los pacientes dependen de nosotros.  Cuando el jefe de enfermeros llama a un miembro del equipo, la única respuesta que se escucha es “¡Diga!”, y quédese tranquilo que la tarea se realiza.  Ya les compartí esto antes, “que este equipo puede superar todos los desafíos, hacer frente a cualquier desastre, porque cada miembro tiene una mente analítica, habilidad en sus manos, un corazón para distinguirse y calidad innata”. 

Cuando nuestro turno termina, sabemos que dejamos el piso en buenas manos con el turno de la noche. Como generalmente decimos, “Llegó el autobús”, y siempre parece ser cuando llega el personal del turno de la noche.  Todos tenemos problemas en nuestras vidas, pero el personal no permite que las situaciones personales interfieran con la capacidad de ofrecer atención profesional, experta y compasiva, incluso cuando están resolviendo situaciones personales. Hay días en los que nos queremos ir a casa y llorar después del día que hemos tenido, pero siempre sabemos en el fondo de nuestro subconsciente que en esto estamos todos juntos, y agradezco a los colegas y a los miembros del equipo del Departamento de Emergencia con los que trabajo. No sólo marcamos una diferencia en la vida de nuestros pacientes, sino que también marcamos una diferencia en nuestras vidas.

Nominaciones de Jessica Mashburn, RN

Lawrence Lacson, RN

Daisy Award Winner: Laura Hernandez, ARNP, MSN from the Cardiac Care Center

octubre de 2009

En esta oportunidad, quisiera nominar a Laura Hernandez, ARNP, MSN por su sorprendente dedicación y compromiso con la profesión de enfermera y los años de servicio en el Nicklaus Children's Hospital. Laura ingresó a la organización en 1991 y desde ese momento ha tenidos muchos grandes logros. Ha trabajado como enfermera de planta en varias unidades y luego se incorporó al equipo de Pulmonología como enfermera de práctica avanzada, donde dejó una huella eterna con su dedicación a la práctica clínica del paciente con enfermedades crónicas. Actualmente, se desempeña como educadora clínica conjunta de MCH/FIU. Laura es una persona de vocación social e independientemente del área en la que se desempeñe siempre está a un nivel ejemplar, con el nivel más alto. Laura siempre supera ampliamente las expectativas de sus alumnos, pacientes y colegas. Incluso en tiempos difíciles, siempre tiene una sonrisa y una actitud positiva, ayudando donde sea necesario y, generalmente, haciendo más sin que se lo pidan. El uniforme diario de Laura incluye una sonrisa, una palabra amable y un toque delicado. Laura es muy respetada y tiene muchísima experiencia como enfermera y como profesora innovadora, mentora y pensadora creativa.

La especialidad de Laura es un talento especial con las familias y pacientes con enfermedades crónicas. Desarrolla un vínculo que es único. Además de tener una agenda muy ajustada, ser madre de tres niños, esposa, profesora y enfermera, Laura dedica muchas horas para garantizar que el Campamento VACC (para niños con ventilación asistida) sea un éxito cada año para niños que sufren problemas médicos y vienen de distintos lugares lejanos para disfrutar de un campamento de fin de semana. Trabaja durante todo el año y durante la semana en el campamento para asegurarse de que todos los niños estén médicamente seguros y tengan todas las necesidades especiales satisfechas mientras disfrutan de esta experiencia única en la vida. Trabaja en forma conjunta con Ivette Hidalgo ARNP, coordinadora médica, para asegurarse de que las necesidades médicas de cada paciente se satisfagan. Se involucra mucho con los pacientes y las familias, y se ofrece para dar apoyo médico y orientación. Además de trabajar de forma personalizada con las familias y los pacientes, también ayuda a los estudiantes de enfermería a adquirir la mejor experiencia médica mientras están en el campamento. Muchas familias y proveedores de atención médica nos han expresado su agradecimiento para con Laura. Para nosotros, es un placer nominar a una persona tan comprensiva y generosa que da tanto, sin pedir nada a cambio.

Consideramos que Laura es una enfermera de práctica avanzada extraordinaria, que ha desempeñado muchas funciones y se ha manejado de manera tal que ha superado las expectativas ampliamente. Por este motivo, nominamos a Laura para el premio DAISY.

Por: Rosa Roche, MSN,ARNP-BC

Ivette Hidalgo, MSN, ARNP-BC

Daisy Award Winner: Soerrete Joseph, BSN, RN (PICU)

septiembre de 2009

Soerette es conocida como Estelar, por su dedicación a la PICU (Unidad de Cuidados Intensivos Pediátricos) y al cuidado de pacientes. Es un ejemplo perfecto de una enfermera diplomada excelente con un espíritu y habilidades increíbles para tratar a los pacientes. En cierta oportunidad, en la PICU había un niño muy enfermo, ella lo sostuvo en brazos durante los últimos momentos de vida y oró; lloró como si fuera su propio hijo. Es un modelo de enfermera para todos nosotros y sigue brillando en excelencia cada día de trabajo. Muestra sentimientos genuinos y extraordinarias habilidades clínicas. Se enfrentó a una de las situaciones más duras a las que se puede enfrentar una enfermera: sostuvo un niño en sus brazos durante varias horas en sus últimos momentos de vida, porque su familia no podía estar presente. Ha sido solicitada por esta familia por la atención que ofrece a los pacientes. El día previo, se había llevado toda la ropita del bebé a su casa y la había lavado porque quería que el niño tuviera la ropa que la familia le había dejado limpia en sus últimas horas de vida. Los miembros de la familia la adoran, confían en ella y la eligieron para que sea quien sostuviera en brazos a su bebé porque ellos no podían estar allí. Se merece el premio DAISY por su atención compasiva.

Soerette Joseph es un ejemplo total del estilo Nicklaus Children's Hospital. Atiende a sus pacientes con sumo cuidado y compasión.  Una vez en la PICU había un niño muy enfermo, ella lo sostuvo en brazos durante los últimos momentos de vida y oró; lloró como si fuera su propio hijo. Es un modelo de enfermera para todos nosotros y sigue brillando en excelencia cada día de trabajo. Muestra sentimientos genuinos y extraordinarias habilidades clínicas.

Nominada por: Monica Hearn, RN

Daisy Award Winner: Dania Vazquez, ARNP, MSN from Psychiatry

agosto de 2009

Dania Vazquez ejemplifica todo lo que el premio Daisy representa: brinda atención compasiva, un servicio ejemplar y constantemente se exige a ella misma y exige al personal a que se comprometan con la excelencia.  Dania es una defensora constante de los pacientes que atiende y del personal al que enseña.  No hay momento en el que Dania no supere ampliamente lo que se espera de ella.  Independientemente de la tarea que realiza, se brinda por completo y nunca disminuye su nivel de excelencia.  Su ética profesional y profesionalismo son contagiosos y hace que los demás quieran esforzarse por mejorar.  Dania ha sido mi mentora en Psiquiatría y siempre está dispuesta a dar unas palabras de inspiración.  Es una excelente inspiradora, siempre dispuesta a escuchar. Dania no sólo me ha inspirado para ser una mejor enfermera, sino que ha hecho algo más importante aún: me ha inspirado para ser mejor persona.  Me ha enseñado que como líder, lo más importante es dar el ejemplo con la vida misma, lo que demuestra tan elocuentemente a diario.  Actualmente, Dania está en el comité de Daisy y adora rendir homenaje a otras enfermeras por su excelente servicio.  Creo que es hora de que le devolvamos el favor y rindamos homenaje a todo lo que desinteresadamente hace por nosotros y por el hospital.  La pregunta que debemos hacernos no es por qué Dania se merece el premio Daisy, sino por qué ha pasado tanto tiempo para que lo reciba.

Daisy Award Winner: Cindy Pelley-Johnson, Cardiac Care Center

julio de 2009

Me gustaría nominar a Cindy Pelley-Johnson del Centro de Atención Cardíaca para el premio Daisy. Hay muchísimos ejemplos que podría dar para describir qué es lo que la hace tan especial; es la coherencia de sus actos en todo este tiempo lo que me maravilla. Cindy cuenta con una certificación en enfermería de cuidados críticos desde hace ya varios años, mucho antes de que se la "alentara" y premiara. Cindy llega al trabajo con energía positiva y una actitud optimista. Los pacientes son siempre su prioridad; aun cuando está tomando un descanso o se encuentra fuera de la habitación de su paciente, es posible verla sentada cerca de modo tal de poder estar atenta a cualquier necesidad que se presente. Cindy se destaca en su capacidad clínica y su criterio es impecable.  En su calidad de "enfermera de cuidados postoperatorios" de la unidad, ella cuenta con el respeto del personal de enfermería, el equipo médico y los cirujanos. Los Drs. Burke y Hannan siempre sienten alivio cuando ven a Cindy al lado de la cama del paciente.

Cindy básicamente orienta a cada enfermera diplomada asignada a la UCIC; todas pasan dos semanas trabajando en el área de cuidados postoperatorios con ella, y nunca se ha escuchado una sola queja de su parte. Cindy es defensora de pacientes,  educadora, tutora, especialista en recursos clínicos y una profesional dedicada. Cuida y educa a las familias de sus pacientes con entusiasmo, y todos la respetan y aman.  Cindy es una verdadera líder en la unidad y establece niveles de estándares de enfermería excepcionalmente altos para el resto del personal. Debido a su compromiso con los pacientes y sus familias a través de los años, considero que Cindy representa todo lo que el premio Daisy simboliza y es una digna candidata para este honor.

Daisy Award Winner: Margot Sarratea, RN (Radiology)

junio de 2009

Me gustaría nominar a Margot Sarratea para el premio Daisy, aunque creo que debería haberlo recibido hace ya varios meses. Margot ha superado con creces el cumplimiento del deber de forma permanente en el departamento de IRM. Cuida a los niños con amor y afecto como si fueran sus propios hijos. Margot se desempeña como enfermera en la sala de recuperación pero eso no limita su capacidad ni su predisposición para ayudar en el área de recuperación de fase 2 y, en repetidas ocasiones, se ha quedado después de finalizado su turno para ayudar a sus compañeros de trabajo a atender a los pacientes en las áreas de IRM preoperatoria y postoperatoria.

Margot ha ayudado afanosamente a reunir fondos para la semana de la enfermera donando incontables horas para ayudar con la venta de tortas y la preparación de golosinas. También ha aportado dinero para la compra de golosinas y productos horneados junto con donaciones para las decoraciones con el fin de que el carro de reparto luzca atractivo.

Su participación fue fundamental para la decoración del departamento de IRM durante las festividades de Navidad, además donó nuevamente infinidad de horas y dinero. Permaneció después de finalizado su turno y, en algunas ocasiones, hasta la medianoche para completar las tareas. "El expreso polar" fue el tema que el departamento de IRM había elegido y fue realmente un desafío transformar el área para pacientes externos en el "expreso polar". Margot tiene la capacidad innata para reunir a las personas y alentarlas a que se sumen a lo que sea que haya que hacer para lograr finalizar una determinada tarea. Además, es extremadamente creativa. Todavía no salgo de mi asombro por la forma en que logró que todo saliera bien.

El mundo maravilloso de invierno tomó vida e incluyó la locomotora, las vías del tren, los carros de pasajeros, los boletos, el chocolate caliente y, como broche de oro, Papá Noel con su bolsa de regalos y una campana para cada niño. Esta escena tuvo un impacto tal para las familias y los niños que visitaron la unidad que una mamá en particular que había pasado un año especialmente difícil comenzó a llorar expresando que el hecho de que esta fábula navideña haya cobrado vida le hacía pensar que tal vez los sueños de Navidad pueden hacerse realidad.

Margot se entrega de forma incondicional. Es compasiva y afectuosa, y su espíritu es la esencia de lo que la práctica de la enfermería debe ser.

Margot Sarratea es una persona excepcional. Tiene el corazón más grande que la mayoría de las persona. Tiene un temple increíble. Llega al trabajo cada día con una sonrisa en el rostro a pesar de lo que pueda estar sucediendo en su vida cotidiana. Siempre está dispuesta a dar una mano cuando alguien lo necesita. En lo que respecta al cuidado de los pacientes, ella supera todas las expectativas. Un gran ejemplo de ello es nuestro concurso de decoración navideña. Durante dos años seguidos, gracias al gran espíritu y la ayuda de Margot, logramos que este departamento obtuviera el primer lugar. Llegar a tantos corazones brindó mucha alegría a nuestros pacientes y logró emocionar a los padres e incluso a nuestro personal.  Créanme cuando les digo que lo que hizo feliz a Margot no fue ganar el concurso, sino ver a nuestros pacientes saltando de alegría después de recibir la mala noticia de que debían pasar las festividades navideñas en el hospital y no en su hogar. Ella dona no solo una gran cantidad de tiempo, ya que se queda incluso hasta después de la medianoche para finalizar el trabajo, sino que también aporta dinero para ayudar con los costos de la decoración. Además, forma parte del comité de enfermería. Donó golosinas para ayudar a reunir dinero para nuestra colecta del Día de San Valentín. También colaboró aportando productos horneados para ayudar con las ventas de tortas. No lo pensaría dos veces al momento de nominar a Margot para el premio Daisy. Realmente se lo merece y tengo el inmenso placer de poder trabajar con ella.

Daisy Award Winner: Shannon Hutcherson, RN (CICU)

mayo de 2009

Me gustaría nominar a Shannon Hutcherson de la UCIC para el premio DAISY. Shannon es una enfermera experimentada y una persona amable y compasiva. Llegó a la UCIC en 2007 con muchos años de experiencia como enfermera diplomada a su favor y ha resultado ser una gran incorporación en nuestro equipo. Es una experta en vías intravenosas, y nunca duda en intentar encontrar el acceso venoso en cualquiera de nuestros pacientes, incluidos aquellos internados en la 2NE, aun cuando no está a cargo de su cuidado ese día y tiene su propio ajetreo diario. En varias oportunidades, Shannon se quedó después de finalizado su turno para intentar obtener el acceso intravenoso en  un bebé que tenía asignados varios medicamentos por goteo cuando la enfermera especialista en acceso intravenoso estaba ocupada y no podía acudir al llamado. Su experiencia anterior en la sala de emergencia le ha permitido adquirir muchos conocimientos sobre enfermedades y afecciones además de solo problemas cardíacos, y siempre está dispuesta a compartir su extenso conocimiento  con el resto del personal. Es una persona amigable y siempre tiene una sonrisa  o una palabra amable o de aliento para todos. Trabajó muchas veces en horarios nocturnos  durante el curso de su empleo aquí y al compartir actividades con ella  es fácil darse cuenta de que sabe trabajar en equipo y siempre está dispuesta a ayudar a otros. Sin embargo, no son solo sus grandes habilidades clínicas y su comportamiento amigable lo que contribuye a su excelencia como enfermera, sino sus experiencias personales. Shannon tenía un hijo que fue paciente en nuestra UCIC hace ya varios años que murió en otro hospital mientras esperaba un trasplante de corazón. Esta experiencia le da la posibilidad de conectarse con los pacientes y sus familias a un nivel completamente diferente, y le permite comprender por lo que están pasando porque ella ya lo experimentó antes. Hace poco tiempo, tuvimos un paciente en la unidad que fue sometido a evaluación para trasplante. Shannon pudo ser muy honesta con su madre sobre el proceso y comprendió muy bien sus necesidades mientras afrontaba esta dura experiencia. Ella también coordina muy bien con el equipo médico las cosas que el hospital especializado en trasplantes solicitará (por ejemplo, consultas, análisis de laboratorio, pruebas, etc.), cosas que de otro modo podrían pasarse por alto. Además de las experiencias fundamentadas, Shannon también es madre de mellizos que nacieron de forma prematura y tienen numerosas necesidades médicas. Por consiguiente, ella es excepcional para cuidar de más de un paciente crónico y defiende sus derechos y los de sus familias en todas las áreas. Es un verdadero placer trabajar con Shannon y una verdadera bendición que forme parte del Centro de Atención Cardíaca. Espero que continúe trabajando con nuestro equipo por muchos años más. Gracias, Shannon, por toda la dedicación brindada a nuestra unidad, como así también a todas las enfermeras que forman parte de tu equipo.

También tuvimos un paciente en la UCIC el verano pasado cuya familia había llegado desde las islas. El bebé estaba muy enfermo y necesitaba cirugía, además presentaba muchas otras complicaciones. La mamá del bebé se alojaba en Devonshire pero no contaba con ningún otro tipo de apoyo familiar en los Estados Unidos, ni ningún medio de transporte que no fueran taxis o autobuses. Una noche después del trabajo y antes de ir a casa para reunirse con su familia, Shannon se hizo el tiempo para llevar a esta madre a la tienda de comestibles para que pudiera comprar alimentos y otros insumos que necesitaba para su estadía. Considero que este acto de altruismo también merece un reconocimiento.

Daisy Award Winner: Laura Traini-Mongelli, RN, NICU

abril de 2009

Durante un período breve en el que tuvimos varias pérdidas en la unidad y al comprender lo difícil que es el proceso del duelo para una madre que ha perdido a un hijo, Laura expresó el deseo de otorgarles a las madres de la UCIN la “caja de recuerdos de los niños pequeños” en la que pudieran guardar los objetos preciados de sus bebés. Pare reunir los fondos, ella aportó muchas horas de su tiempo personal para la "elaboración de las golosinas de las festividades". Obtuvo pedidos para entregar golosinas en los campus de South Dade, Blue Lagoon y Nicklaus Children's Hospital y, además, con otros aportes, trajo una cámara para que el personal pudiera tomar fotografías de momentos especiales de padres con su bebé en brazos. También se ocupó de enviar fotografías a sus familias, con el consentimiento de los padres, cuando estaban fuera de la cuidad y no contaban con los recursos para viajar a ver al bebé durante la hospitalización. Los esfuerzos de Laura sirvieron para adquirir la caja de recuerdos a fin de ayudar a las familias a perpetuar el recuerdo de sus bebés.

Nominada por: Mirtha González, directora de la UCIN

Daisy Award Winner: Jeanie Buckley, RN - 3 Northeast

marzo de 2009

Jeannie Buckley vive con pasión la vida de enfermera. Cuida de cada uno de sus pacientes como si fueran sus propios hijos y aborda cada necesidad del niño y su familia. Recientemente asumió la responsabilidad de ocuparse del cuidado de un niño con un cuadro clínico complejo, lo que no es inusual. Sin embargo, este niño requería complejos conocimientos que no forman parte de los procedimientos estándar de atención que proporciona su unidad. Jeannie se encargó de aprender lo necesario y se convirtió en la "súper usuaria". Acudía a la unidad fuera de su horario laboral para obtener capacitación adicional y brindar la atención necesaria, y en sus días libres, se ocupaba de capacitar a las enfermeras que no habían atendido anteriormente al paciente, persiguiéndolas todo el día como si fuera su sombra hasta que convertirlas en expertas. En lo único que pensaba era en las necesidades del niño.

Ella verdaderamente mira a cada niño de manera integral y evalúa qué otras necesidades, además de la atención médica, deben cubrirse. Acude a la unidad en los días en que no trabaja para decorar la sala y, en sus ratos libres, hace almohadas especiales para cada niño de la unidad con su propio dinero.

Daisy Award Winner: Yarelis Alicea, RN, Tania A. Martinez, RN, and Zonia M. Comas, RN - Trauma Emergency Room Department

febrero de 2009

Durante un caso de trauma reciente, las enfermeras, los técnicos, los guardias de seguridad e incluso el encargado trabajaron juntos como equipo. Lo que más me llamó la atención fue escuchar a la madre repetir sin cesar “¡qué buen equipo de trabajo!, ¡qué buen equipo! ¡Sé que están haciendo todo lo posible!” La mamá del niño percibió el esfuerzo hecho por cada persona, y aunque su hijo estaba en peligro, demostró estar muy agradecida. Si bien en algunas ocasiones, como cuidadores, debemos enfrentar momentos difíciles y nuestro trabajo suele presentar muchos desafíos, ese día, así como muchos otros días, vi a todos los integrantes del personal trabajando juntos como un gran equipo.  Vi personas que intentaban salvar a un niño.  Vi personas que trabajaban más duro que nunca, gente llorando, y que se sentía identificada con esta mamá que lloraba desesperadamente por su hijo.

Nos sentimos tan conmovidos por esta tragedia que el personal de la sala de emergencia organizó una colecta para colaborar con el pago de los servicios funerarios. Me gustaría agradecer a Zonia y Tania por iniciar esta colecta durante el turno nocturno. En total, se recolectó la suma de $426 dólares. Entregué este dinero a la madre ayer durante el funeral. Ella se detuvo para mirarme y se paró junto a mí frente al ataúd de su hijo. Pidió a todas las personas presentes que prestaran atención y frente a todas ellas me agradeció a mí y al Nicklaus Children's Hospital, anteriormente Miami Children's Hospital, por haber intentado salvar a su hijo. Estaba sumamente agradecida. Repitió una y otra vez lo bien que nos desempeñamos y el excelente trabajo de equipo que vio. Luego, algunas personas aplaudieron. Muchas personas se acercaron para darme las gracias. Me hubiera gustado que todos hubiéramos podido estar allí en ese momento, porque no fue solo un esfuerzo mío sino el de muchas personas que trabajaron en conjunto. Finalmente me dijo que iría a la sala de emergencia para agradecer personalmente a todos los que habían estado presentes ese día. También expresó lo feliz que se sentía por mi presencia allí en representación de la sala de emergencia. Ni siquiera miró dentro del sobre lleno de dinero. Lo único que le importó en ese momento fue que NOSOTROS NOS OCUPAMOS de ella y de su hijo.

A veces es necesario que ocurra una tragedia para que nos percatemos de lo afortunados que somos por estar sanos y porque nuestros hijos estén a salvo. También hace que nos demos cuenta del verdadero significado de la práctica de la enfermería.  No importa si ocurren cambios relacionados con la seguridad de los niños. Lo que realmente importa es que trabajamos con un gran equipo.

Me gustaría agradecer a todos los que estuvieron presentes ese día.  No solo a los que estuvieron en contacto directo con este paciente, sino a todas las personas de la sala de emergencia por su trabajo en conjunto y porque no se olvidaron de ninguno de los otros pacientes internados en la sala ese día. También quisiera agradecer a todos los que donaron dinero, porque si bien no fue suficiente para pagar el funeral completo, sirvió para ayudar a esta mamá.

Muchas gracias.

Yarelis Alicea, RN, CPN, CPEN

Daisy Award Winner: Abel Guerrero, RN, Emergency Department

enero de 2009

Abel Guerrero demuestra a diario su compromiso con la atención centrada en el paciente. Independientemente de si está a cargo de la unidad, trabajando como enfermero de planta, capacitando a un futuro integrante del personal de enfermería o participando en cualquiera de los innumerables proyectos de los que forma parte, siempre se desempeña al 100% de su capacidad. Abel siempre está buscando maneras para implementar mejoras en el Departamento de Emergencia y está particularmente interesado en encontrar nuevas estrategias para que el hospital se relacione mejor con su clientela. Abel forma parte del Comité de Atención Centrada en el Paciente del Departamento de Emergencia, del Comité de Motivación y Retención, y preside el Comité de Autoplanificación del departamento.

Abel llega al trabajo con determinación, tiene un gran sentido del humor y siempre pone como prioridad lo que considera que es mejor para el paciente. No puedo recordar cuándo fue la última vez que Abel faltó al trabajo y hasta me animo a decir que no ha faltado ni una sola vez en más de cinco años. Abel comenzó a trabajar en el Nicklaus Children's Hospital como técnico médico de emergencia y actualmente se desempeña como enfermero diplomado de nivel III. Las habilidades de Abel como enfermero mejoraron drásticamente durante los últimos años y se ha convertido en un experto; siempre está intentando aprender algo nuevo y ama los desafíos.

Abel muestra empatía no solo con los pacientes sino también con las familias y los cuidadores relacionados con el paciente. Abel es la personificación del defensor de familia ideal, y si surgen conflictos entre la familia y el personal médico, él es el mejor mediador. Siempre está en busca de nuevas oportunidades de crecimiento profesional y no me llamaría la atención verlo ocupando un puesto administrativo en el futuro cercano.

Por estas y muchas otras razones, creo que Abel Guerrero se merece el premio Daisy e, independientemente de quién lo reciba, tanto yo como el Departamento de Emergencia siempre consideraremos que Abel es un extraordinario enfermero.

Daisy Award Winner: Anya Thumm, RN

diciembre de 2008

Anya is an extremely gifted nurse whose compassion and dedication have impressed me beyond measure. Her acts of kindness, dedication, wisdom and compassion are the reasons she will remain in our hearts forever. What makes Anya so exceptional is her willingness to go the extra yard without as much of a word, complaint, or an expectation. Nursing is her heart and soul and it is unmistakably apparent in the way she administers patient care.

After surgery, my son had a difficult time. He was in a lot of pain and very scared. Anya was able to calm him down and soothed his fears. She spoke to him like an adult, but gave him the care and tenderness of an infant. She was firm and demanding, but at the same time she was kind and sensitive. She told him what was expected of him and assured him each day was going to get better and easier. She was in control of her patient and was resolute in making sure he followed doctor’s orders. Anya made sure he did as he was told because it was for his own good and he would feel better and stronger for it. If my son missed physical therapy because he was too sick or too tired, she took it upon herself to administer his PT. One evening around 9:00 PM Anya came back into our room. Her shift was over and she had clocked out for the day. I asked her, “What are you doing back”? She replied, “I promised him he would walk four times today and he had only been up three times”. She told my son, “I always make good on my promises, now let’s get this done”. Anya didn’t just teach my son how to walk again she instilled a confidence in all of us that helped us take care of him when we got home. She took care of him as if he were her own son. 
Anya is the consummate professional. She is the very essence of the words kindness, compassion, dedication, commitment and love. That brand of dedication, I will never be able to repay or forget.

Daisy Award Winner: Emily Zubiria, RN (CICU)

noviembre de 2008

Emily is a very caring nurse. She is a true patient advocate. She sees the patient as a whole unit not just a person or child with a specific disease. She somehow knows all the patients not only her assigned patients by their first names and their diagnosis. She brings clothing to dress them up so they look like ready babies when their parents come to see them the next morning. With one particular patient, Baby Reimmus, she helped the family cope up during the tough times. She gave them encouragement and hopes and was there for them whenever they needed it. There was a another baby Valdez who she helped the parents came to term with the fact that their baby was dying and helped the family deal with the impending death allowing their daughter to have a peaceful death.

Recently a newborn that was 27 day old admitted to our unit with a congenital heart defect. Emily helped the family see that they had done the right thing with their baby and that they had done nothing wrong in taking care of him. Emily is a pleasure to work with. She cheers you up when you need it and she honestly cares about her patients and their families

Daisy Award Winner: Marla Geltner, ECMO Coordinator

octubre de 2008

When I took my son to Nicklaus Children's Hospital ED, the mosquito bites were becoming larger. My son was observed in ED and later brought to PICU. The following day he had difficulty breathing and he was connected to a breathing machine. My son became progressively sicker and was placed on ECMO.


The ECMO team lead by Marla explained the procedure to us. Kept us informed every step of the way, showing us kindness and concern throughout this horrible battle. Marla met our needs everyday by being there for us.


We can’t thank you enough for the care, concern and kindness you showed our baby and family throughout our battle. You are truly a blessing to the nursing profession and your kindness will never be forgotten! Thank you so much for all your efforts! You will be in our prayers.

Daisy Award Winner: Natalia Lopez, RN

septiembre de 2008

Patients are truly blessed to have Natalia as their nurse. Natalia is compassionate, intelligent, and devoted to patient safety. She is an amazing resource and sets the example to all nurses on this unit. Natalia is always willing to assist a fellow co-worker. She holds babies when alone and offers to feed even when the patient is not hers. She is a great resource when ever you need to find any policies and procedures in the computer. She is an asset to this unit, on her days off she helps decorate the unit for holidays and is always participating in special projects to promote 3 East. Natalia deserves this recognition for her devotion to her patient’s care and her profession. I am fortunate to have Natalia as my coworker.

Daisy Award Winner: Miriam Prado, RN

agosto de 2008

Recently, out daughter, Christabella was admitted into your hospital with a diagnosis of having a multi-cystic right kidney and malformed left kidney. Even though Christabella’s condition was know prior to her birth, her admittance into your hospital after her being only five days old was very difficult for us, as it would naturally be for any parent…no matter how “prepared” a parent may be.

However, because of your NICU Nurse, Miriam Prado, our experience at your hospital (and after) could not have been any better. Mrs. Prado exemplifies exactly what Nicklaus Children's Hospital, formerly Miami Children's Hospital, is internationally known for: Perfection! Her non-stop devotion (as we defined it) to your patients unsurpasses anything I have ever seen before at any hospital. She is truly a genuine individual that undoubtedly cares for her patients and their parent’s peace of mind.

Christabella was hospitalized at Nicklaus Children's Hospital, formerly Miami Children's Hospital, for a week. On the day that she was released from the hospital, we came home and found a letter from Nurse Prado along with information about our daughter’s condition and how o interpret her Creatinine/B.U.N. levels. We were shocked, to say the least, to see how an individual that has a life outside of her job would take the time and forward information to a patient even after-hours?

An it goes further…About a week later, I received another envelope from Nurse Prado with information from La Leche League responding to a question that Mrs. Prado posted on their website over a homeopathic medication that I was taking to verify that it was safe to breast feed while taking such medication.. Needless to say, Miriam is undoubtedly truly an asset to your hospital and should be commended for it.

In our modern-day society, it is unfortunate to see that many see their jobs as either “just a job” as it is commonly referred to by many or seen as a “money figure”. But, Mrs. Prado clearly makes her job her life-which is EXACTLY what a hospital should be recognized as.

Thank you for making a difference and for not only being there for our children (as your motto says) but for the parents as well. May God bless you all.

Daisy Award Winner: Christina Forcine, RN

julio de 2008

On Sunday, May 11th was Mother’s Day and Nurse Christina Forcine made a mother’s day card with Mable’s hand and foot prints.  Mother stated she really appreciated the nice and sweet gesture from Christina.  Mother stated Christina goes above and beyond her duties when she takes care of her daughter Mable.  Mother was very impressed and wanted to extend her appreciation to Christina.

Daisy Award Winner: Rico Trespecio, RN

junio de 2008

I recently floated to 2East. Not knowing the floor well I was prepared to have a crazy night. I was pleased with the team I received, but most of all I was appreciative of the help I constantly received from Rico. Rico was in charge but seemed to have a team of his own. He helped everyone from wound care to admissions and was always asking who needed help. My patient was scheduled to have surgery and Rico was there to assist me with every step needed to prepare the patient and parent. I asked some nurses who were there that night if Rico was always so helpful? They all agreed that Rico is always there to lend a hand and his expert advice.

I knew 2East was a very busy floor but with Rico there I felt that everything was going smoothly. By the end of the shift I was exhausted but Rico was there with a smile and sill willing to assist. As a guest to 2East I felt a part of a team and thanks to Rico and the rest of the team that night I will gladly return.

Daisy Award Winner: Arsenio Latorre, RN

mayo de 2008

Arsenio is a very professional nurse who is dedicated to his work. He works hard all day. Arsenio is always willing to help other nurses and patients even if he is not assigned to them. Although patient are critical, he worries that they are clean, comfortable, and that they are repositioned often. It does not matter to him how much work is involved or how many times he has to do this throughout his shift. He abides by rules, times, security, protection and sterility when performing procedures. He is a creative person that finds quick solutions to problems that my come up. He works to make parents feel good. He is always in good spirit and transmits comfortableness to parents. He is a very hum person and compassionate. He enjoys making the life of parents and patients happy.

This is my opinion but I have shared with other parents the same thought. May like for Arsenio to take care of his/her son/daughter since he does it with professionalism, love, and dedication. This is why I think, Arsenio is an extraordinary nurse who deserves this award.

Daisy Award Winner: Vivian Gimon, RN

abril de 2008

Vivian always goes above and beyond in caring for her patients. Last week she had a 3 year old boy admitted at 9:00 a.m. Mom had four other siblings and needed to leave immediately, Vivian took over as “mom” for the 3 year old child. She kept the child with her all morning riding a bicycle. She offered to take him to lunch with her when she went, because he would not stay with anyone else. He would not sit on a chair if not next to Vivian, he would not even g to the bathroom with anyone else. Vivian showed him live like a true mom. He followed her down the hallways and waited outside patient’s room for her. The next day, the mother was so grateful; she brought her balloon and chocolates and this was a mom without any financial means.

Vivian truly is a special and a loving nurse. Thank you for taking care of our kids.

Daisy Award Winner: Ana Fauni, RN

marzo de 2008

In January a dialysis patient had a “near code” in the parking garage. The patient’s mother called the dialysis unit and the dialysis nurse called Ana to cover that unit while they investigated the problem. Ana designated me to cover her patients on 3East while she made sure that the patients in the dialysis unit where okay.

Before coming to 3East fulltime, Ana spent half her budgeted hours on 3E and the other in dialysis within the last year. She switched fulltime to cover only 3East. No longer a “physical” dialysis nurse, she counts to display a genuine concern for al of the patients, past and present. Her heart remains all over this hospital. It was also very impressionable watching her care for and showing deep concerns for patient on both units. Ana’s compassionate for patients and their families is always shown.

On Sunday, May 11th was Mother’s Day and Nurse Christina Forcine made a mother’s day card with Mable’s hand and foot prints. Mother stated she really appreciated the nice and sweet gesture from Christina. Mother stated Christina goes above and beyond her duties when she takes care of her daughter Mable. Mother was very impressed and wanted to extend her appreciation to Christina.

Daisy Award Winner: Beverly Kran, RN

febrero de 2008

Beverly is amazing! I understand why this hospital won an award for nurses. She is caring and is right there when you need her. She is knowledgeable about medicines and seizures. I felt my son was in good hands with her.  Thank you for going above and beyond.

Beverly engages with her patients and their families. She takes care of everybody in the room! We love her. May mother and I are from out of town and Beverly tried to help us with the area. She is the all around perfect nurse!

Beverly has been so kind and caring about my son. She stays on top of his meds and amount of seizures. She has tried to comfort us through this very difficult time and we are very grateful for her.

I specially remember a time when she wasn’t our nurse but I went to her for help and she totally went out of her way to help us. I feel comfortable turning to Beverly whenever I have a question or issue. Beverly always has a smile for us and has made this tough time a little more bearable for us.

Daisy Award Winner: Yuleidi Herrera, RN

octubre de 2007

“Yuleidi is a patient centered nurse, who gives compassionate care to her patients. She goes above and beyond to provide excellent care to her patients as well as other patients in the unit. She provides excellent nursing care with empathy. She always has a positive attitude and is loved by her patients and families, some of which come back to visit her on the floor. She’s focused on meeting all her patient and family needs. She’s also been the star of the month. Last but not least, she collaborates very well with her co-workers, always helping other nurses. She’s a true team player.”

Daisy Award Winner: Yarelis Alicea, RN

septiembre de 2007

There are many extraordinary nurses who make Emergency Nursing their passion. It takes quick thought, exemplary skills, and the ability to have compassion for brief encounters with patients and families. It takes a special nurse to have compassion that leads one to continue to offer support and counsel long after the patient and family has left the Emergency Department. It is for this type of character that I am nominating Yarelis Alicea for the DAISY Award. Yarelis was the primary trauma nurse for a young boy who suddenly collapsed while at camp. Although unsure as to why this patient had collapsed, we were sure that he was very critical and required advanced treatment to stabilize his condition. His mother arrived to the Emergency Department unaware of the gravity of his situation. When she finally was able to see her son, he was intubated, had many IV lines, and a ventriculostomy that was draining large amounts of blood. Yarelis immediately bonded with this mother, and has been a source of support ever since.   It has been several weeks since this young boy, who left for camp walking, smiling, ended up in our Emergency Department unconscious. Yarelis has made it her point to follow his case, visiting with the mother, offering support, crying with her, being there for her as she faces a poor prognosis for her son. It shows deep compassion and commitment to the profession of nursing to go above and beyond your job requirement to offer support to a family in crisis. Yarelis showed exemplary skill during the critical hours after his arrival to the ED, and continues to show deep caring for this single mother.   It is for this reason I am submitting this nomination for the DAISY Award.

Daisy Award Winner: Anna Pelligra, RN

agosto de 2007

I would like to nominate Anna Pelligra for DAISY Award for her dedicated care to the patients and families in PICU.  On Wednesday June 20 the family of near drowning decided it was time to disconnect from life support.  After a month stay in the PICU many staff felt closeness for this family.  Dealing with death is not an easy thing to do for anyone.  In the PICU we live this moment many a times due to the severity of our patients.  On this day the family of this child decided they could not handle this moment and left their child in our hands.  Our manager Anna having felt heartfelt and tears took it upon herself to hold and rock this child until her last breaths.  Caressing her hair and blowing her kisses, and feeling warm arms was the last this child felt on this her last living day.  After this emotional event, Anna continued her day with her duties as a charge nurse.  She took an admission because there was not enough staff for the day.  Standing her strength she kept the unit running at smooth scale making sure the rest of the patients, parents, and staff was doing well.  It is hard to conceal such an event but Anna does it with strength and pride for her profession.  She is an example for others in her caring ways and her bountiful heart.

Daisy Award Winner: Elizabeth Woodman, RN

julio de 2007

Liz is an extremely dedicated nurse to her patients, families and staff.  She is always willing to assist patients, their families, along with her fellow employees.  She goes above and beyond what is asked of her.  She is extremely knowledgeable about the diagnosis, treatment of medications of the majority of our patients, and is willing to share this with the patient, their families and her staff. An example of her dedication to this facility and its clients is as follows: Liz had called out (a rare occurrence for her, she is usually always here, and always early) because her child was sick.  In the morning, after re-evaluating her child, Liz decided to come to work because she knew the floor was short-staffed.  Later that evening, during report, a family wanted to give their child a tub bath.  It was already after 8 PM, but Liz jumped up with a smile on her face and helped this family with their child.    She is constantly thinking of ways to improve patient care in 3 south.  She is always willing to go that extra mile for everyone she is in contact with and is always striving to make patients, families and staff feel welcome when on 3 south.  She is never too busy to help the staff, answer questions from patients, families, doctors, and staff and will stay after he shift to make sure that issues are resolved.  Liz is an example of what all nurses should strive for.

Daisy Award Winner: Pat Dean, ARNP

junio de 2007

Pat Dean has devoted her adult life and career to being a Champion for Children.  She becomes “extended family” to the children she has helped. Every time you go to 3 south and you see Pat with one of her patients you can tell that she becomes their guardian angel and their trusted friend.  She remains at their side as they endure frightening, lengthy and sometimes painful procedures.  She is very down-to-earth; intelligent and educated, yet with an abundance of common sense and sense of humor.  She treats her patients as regular kids—not as “children with disabilities” to be pitied, or overprotected. And, she makes sure others in the child’s life do the same.  She takes the time and effort to educate family members, medical professionals, educators, school children about epilepsy.  She not only provides epilepsy facts and first-aid education, but dispels the myths, stigma and fears that surround this neurological disorder.

Daisy Award Winner: Trish Maynard, RN

mayo de 2007

Trish Maynard, RN, of the Cardiac Intensive Care Unit was chosen as the hospital’s DAISY Award winner for the month of May. She was nominated by Lisa Sosa, RN, Cardiovascular Unit Manager. Ms. Sosa wrote: “In the many years that I have known Trish, she has always been caring and dedicated to being a nurse. She gives all her patients and families excellent care. She listens to their needs and provides them with the information they seek and want. She is very caring with her patients. She talks to them in a kind and gentle manner. She holds the babies and rocks them when they are irritable. With one specific family, she built a special bond with mom and dad and helped them develop a bond with their dying baby. She was by their side when they needed someone to talk to and gave them the encouragement they needed.”

Daisy Award Winner: Diane Chafin, RN

abril de 2007

Diane Chafin, RN, of the PICU has been chosen as the hospital’s April DAISY Award recipient. Ms. Chafin was nominated by Liz Fauerbach of the Nicklaus Children's Hospital Family Advisory Council. Ms. Fauerbach wrote: “Diane is a true patient advocate. She treats every patient and family as unique individuals and just seems to know what each patient or family needs. Diane collaborates very well with the physician team, providing the physicians with valuable information and advocating on behalf of her patients. Diane goes above the call of duty to provide any assistance her patient may need.”

Daisy Award Winner: Ana Diaz, RN

marzo de 2007

Ana Diaz, RN, LPN, of 3 Northeast was selected as the March recipient of the DAISY Award for Extraordinary Nurses. Ms. Diaz was nominated by a member of the hospital’s Family Advisory Council. The nominator wrote: “Ana Diaz is an extraordinary person who demonstrates on a consistent basis her compassion, understanding and professionalism to her patients and their families. Ana works in the hematology/oncology unit, which is a department where patients are not just seen occasionally but rather on an ongoing basis. Ana gets to know her patients, not only their medical needs but also their likes and dislikes. Ana presents to her patients and their families a sense of calm and reassurance, which helps them cope with their illness.”