DAISY Nurse Leader Award

daisy logoThe DAISY (Diseases Attacking the Immune System) Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. The DAISY Foundation was established by the family of J. Patrick Barnes after he died from complications of the auto-immune disease ITP in 1999. During his hospitalization, they deeply appreciated the care and compassion shown to Patrick and his entire family. When he died, they felt compelled to say “thank you” to nurses in a very public way.

We are excited to add The DAISY Nurse Leader Award to our DAISY Program!

The DAISY Nurse Leader Award recognizes nurses who are extraordinary in the impact they have on compassionate patient care. Honorees can be any nurse leader who impacts patient care directly including supervisors, managers, educators or nurses who specialize in case management, informatics or patient flow.

Nominate a Nurse Leader by describing the impact they have had on staff and the patient care they manage!

Nominate a Nurse Leader for the Daisy Award

This Nurse Leader impacts staff and/or the patient care they manage by:

  • Role modeling extraordinary behavior
  • Creating an environment where attributes of trust, compassion, mutual respect, continued professional development and ethical behavior are modeled and supported
  • Motivating staff with a shared vision and enthusiasm to achieve better outcomes for themselves and for their patients
  • Promoting and enhancing the image of nursing within the organization, the community and the profession

Patients, visitors, employees or physicians may nominate a deserving nurse by filling out the nomination form and submitting it to the nominee's nursing manager. We will be presenting 4 awards per year.

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Miosotis Falcon, MSN, RN, CPN (Nurse Manager -Inpatient Psychiatry/Intensive Outpatient Program, 2N)

March 2024

One of Mio’s remarkable achievements is her initiative in establishing and nurturing an employee recognition program within our hospital. Her emphasis on rolling this program out was an amazing way to acknowledge the hard work and dedication of our healthcare professionals has significantly boosted morale and created a culture of appreciation. Mio contributed and took the lead on this project to ensure that every member of the healthcare team feels valued and recognized for their contributions. This is a big thank you for this amazing program and how appreciative everyone is for contributing to this recognition platform. In addition to her role as a leader, Mio consistently excels in her day-to-day responsibilities. Her organizational skills, comforting approach, and ability to handle situations make her an invaluable asset to our hospital. leads by example, inspiring her team to deliver exceptional patient care and uphold the highest standards in their respective units. Thank you again Mio for everything you do.

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Oldine Pierre, MHSA, BSN, RN, CPN (5 Tower)

December 2023

​I was recently floated to 5 Tower. One of my patients was aggressive. This was a very complex and sensitive situation. The patient's mother was fatigued and I felt she needed to break away from the situation. Oldine was involved in the management of this case from the beginning of the shift. She even provided a 1:1 so the mother could step away. She listened to me and to the mom. She made me laugh therefore reducing my stress. She made herself available and didn’t stop smiling. She was truly supportive. At the end of the shift, I was physically tired, but thanks to Oldine, I did not leave emotionally tired. All day long, she helped relieve the stress of my day. She helped the patient's mom, the patient, the nurse and even helped the doctors managing this case. Overall, she made me feel she was with me every step of the day. I nominate Oldine for a Daisy award for her compassion, empathy and patient advocacy. Thank you, Oldine for making this difficult day a much better day. You deserve a field of daisies.

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Eric Cortes, MBA, BSN, RN, CNML

September 2023

Eric is one of the most professional managers I’ve ever worked with. He listens to you no matter what and always follows through. He is a great asset to NCH his work ethic promotes retention, a safe environment for the employees he manages. He is the best nurse leader ever! He supports his teams while leading us to greatness everyday!

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Cristina Suarez, MSN, APRN, CPN

June 2023

​Cristina is thoughtful, compassionate, and a great example of what a leader should be. She is someone who has the ability to keep a professional boundary, while being empathetic and relatable. Cristina is always willing to help the unit whenever we are in need, whether it is something as simple as starting a discharge or as complex as helping in the interventions for a decompensating patient. She is someone who puts a significant amount of effort into boosting morale on the unit with things as simple as starting conversations, bringing snacks to the unit, checking in with the nurses, keeping her office door open, and ensuring that she is always accessible to the staff. We believe she is deserving of this award because of her dedication towards her staff, patients, and their families.

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Suzy Castro, MSN, RN, CPN (2N, CICU, Psychiatry)

March 2023

Suzy is a leader who possesses an amazing amount of organizational courage and clinical knowledge. She is constantly delivering on her promises and has gained the respect, admiration and loyalty of her entire team.  She is open, transparent and logical in her problem-solving methods and strives to do what is necessary for the organization and patients we serve. She has spearheaded numerous projects with enormous success and truly has the "Midas touch"- making everything she does turn GOLD! We could not be more grateful to her for the "mom talks" that get us through times when we feel overwhelmed. She is always ready to help a peer and colleague even when she already has an overflowing plate. Thanks for all you do... it does not go unnoticed, and we appreciate everything you do.

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Peter Cruz, MHA, BSN, RN (ED Director)

December 2022

Being a leader is more than a title and a role. It is not forgetting how you felt on your very first day on the job and taking people under your wings and showing them, that they too will one day be able to fly. Staying humble, being consistent and fair, and looking at the glass half-full at all times may not be an easy task but the leader I will be writing about encompasses qualities that are nothing short of admirable. Greeting you with a gentle smile no matter the chaos that may be ensuing in the background and keeping calm while navigating uncharted waters, this individual has been able to lead his team not only during the good times, but most importantly during the turmoil as well. Being a leader, is not about the title, it is about what you do with the title for the better. It is being the example and being physically part of the team and being present to round with staff and patients and families, but also taking a team and opening a team or being charge nurse when his staff needs him.

A mentor to many, he has helped inspire and shape nurses both new and seasoned. Always having an open door policy and being an active listener, he goes out of his way to build rapport with his team. He checks in on the staff and often remembers the smallest details of each individual. I witnessed on one occasion when this leader heard after an orientation follow up that one of the horizon nurses was having a challenge successfully completing a finger stick for a glucose check and iStat blood collection. He did not hesitate to reach out to the employee and show them step-by-step exactly how to do it and even offer some words of wisdom and tricks to be able to accomplish this on the first try. He then had a conversation with the employee and paired her with a buddy that gone through something similar, and to this day, I have seen the nurse continuously express her gratitude for his actions. This however, is a common occurrence for this leader, as he truly believes in people and makes sure they know he is in their corner.

The Covid-19 pandemic brought upon many changes and many uncertainties to say the least. Quick to adjust his sails, this leader took control of the situation and steered his team through one of the most challenging times in the history of the department. The unknowns were more than the knowns. The department he leads is often referred to as the “front-door” and the volume and series of events that ensued were very unpredictable. As if the pandemic was not chaotic enough, at one point he was the only manager leading and supporting one of the biggest units with the most staff members. Paving the way, he supported his team and helped nurture and build the new manager he mentored. During a very busy surge in late December of 2022, the new manager and him had been taking turns working 12 hour shifts on the floor and on one night, he showed up at 3:30 am to relieve the new manager. He does not hesitate to jump in when his team needs him, but this leader not only shows up for his team but he also ensures patients are receiving amazing patient care by directly impacting and interacting with patients and families. Fast-forward to this morning when this leader stood up from his desk after receiving a call from a patient’s mother he had helped just last weekend when she called him asking for help. The patient had been an ED patient last week and had to return to an outpatient office this morning. When the patient was here last week, the leader had provided the mom with his phone number and had offered his help should they ever need to return to the ED. To provide some background and without going into too much details, the mother had brought in her son due to a toothache. However, the patient is nonverbal and has a difficult time expressing his pain and needs. During his initial visit, the patient was very anxious and visibly in pain. With all the patience in the world, this leader was able to help the family and place them in a safer room for the patient so he wouldn’t hurt himself and would be able to receive the care he needed. It didn’t however end there, this morning like I mentioned, the leader went to the parking lot and met up with the mom and the patient and personally escorted them to their destination. He managed to help keep the patient calm and was able to give the outpatient office a heads-up and walk the mom through what she may expect and reassure her she was in good hands before leaving.

Overall, the nurse leader I am referring too, deserves a Daisy Nomination not only for the above mentioned specifications but for being more than a leader. Peter Kevin Cruz is our ROCK in the Emergency Department he meets all the demands expected of a leader which include but aren’t limited to “provide a haven of safety for staff, both physically and emotionally, he ensures standards of quality patient care are maintained, ensure nurses have access to the technology and equipment they need – and the information, manage human and financial resources across staffing, supplies and more. He drives team development, resiliency, and competency, ensuring their team members are meaningful recognized for the work they do for patients and families and lastly he provides a setting where compassion is valued, and staff, in turn, treat patients and their families with deep humanity.”

- Lisbeth Mosquera, BSN, RN, ED Manager

awardee wearing a headband of daisies, daisy award statue, and certificate.

Daisy Nurse Leader: Kristen Mendez, Clinical Education Specialist (6T)

September 2022

"Kristen is an extraordinary educational specialist on 6T! She is always going out of her way to share her knowledge and any new educational resources that she finds. She is compassionate and dedicated to her job. She is intentional about coming in early or leaving late to make sure nightshift is also up to date with the best practices. Kristen is a support to the nursing staff in more ways than just with education.

Kristen lends a helping hand with call lights and in patient rooms with tasks whenever needed. She always leaves her door open allowing for those that want to ask questions or need support. She is concerned not only with all these things, but also in bringing unity among our staff. She is positive and always sees the “bright side” of things, shining a light on new perspectives! I am honored to work alongside Kristen!"

-  Valerie Nieves