Process Improvement at Nicklaus Children's Health System

Our culture places patients and their families at the center of care, while engaging staff in providing the highest quality and service throughout the experience.

We are dedicated to supporting an army of
curious problem solvers in their pursuit of:

Amazing Patient Care

Operational Excellence

Building the Future

The purpose of our Process Improvement Office is to:

  • Facilitate operational and clinical continuous improvement across the organization.
  • Connect the purpose and people of the organization from the top down and from the bottom up and across via formalized channels.
  • Enable the mechanism for problems to be solved scientifically and locally, where they happen, when they happen, with top-level support to help build infrastructure to sustain improvements