Daisy Award Winner: The Emergency Department
noviembre de 2009
I would like to recognize not one person but the ED staff. Through all the emotions and stress of the packed ED waiting room, parents wondering when their child is going to be seen, keeping up with orders, the staff compensating for call outs, we have been able to stay calm and see that everyone on the floor is working as a team, an Emergency Medical Team, and together we are delivering the best care we can for our patients. Whether patients are critically ill or seeking non-urgent care, the success of any emergency department hinges on its ability to deliver efficient, quality care in what is frequently a fast-paced, stressful environment chaos and uncertainty. As an emergency room nurse you must realize that alone you can not handle anything. Lives are not saved single handedly; they are saved by many hands and many minds working together.
As we begin our respective shifts, it seems that we don’t leave our personal lives in their lockers, but instead we embrace each other as an extension of the family, there is no you nor me but only the “TEAMPLAYER”. Everyone has an assigned task, but what counts more, is that I’m a part of the “TEAM”, each task, each member, counting on each other. Everyone watches each other’s backs, and more importantly allowing their fellow team mates to excel in the artful accomplishment of their respective tasks. Everybody gives 110% effort because deep in their hearts they know the team depends on them, and more importantly the patients depend on us. When the charge nurse calls on a team member, the only reply you would hear would be “tell me!”, and be assured that the task would be accomplished. I have shared this to them before, “that this team, can overcome any challenge, face any disaster, because they have the analytical minds, the deft of hand, the heart to excel and the innate goodness in every person”.
As our shift slowly comes to an end, I know we are leaving the floor in good hands to our night shift. As we always tend to say, “The bus has arrived” and it always seems to occur toward the night shift staff’s arrival. All of us have one thing or the other going on in our lives but the staff does not let their personal situations interfere with their ability to deliver professional, skillful, compassionate care, even when they are dealing with their own situations. Some days we want to go home and cry after the day we had, but always keep in the back of our head that we are in this together, and I am thankful for the co-workers and ED team that I work with. We not only make a difference in our patient’s lives but we are also making a difference in each other.
Nominations by Jessica Mashburn, RN & Lawrence Lacson, RN