Everyone knows that Michelle is a great resource for oncology patients. She is a walking encyclopedia for cancer patients. Diagnosis, treatments, chemotherapy, nursing care, significant laboratory values, mediports, etc.
Several times during the night when there is no IV nurse and the units have PICC line problems and have to ask for help, without hesitation Michelle will do it for me. A tiny baby in CICU needed a line to be pulled a few cm so they can give her medications, a patient in 3NE PICC line clotted and antibiotic treatment is overdue, a patient in 3S that a PICC line is the only answer for IV access, patients in ED with mediport problems, give chemotherapy in ICU’s or med/surg floors just a few to mention.
Michelle is also a team player. When the census is very high and the ER is very busy, she will take overflow medical patients. She will call the attending specialist and let her know what rooms she opened for admissions. This expedites the admission process and prevents tripling on other units. Most of the time she takes the admissions. At the same time she is in charge and a resource to her staff.
Michelle is the true representation of the MCHS way, her dedication and passion with her work, collaboration with different departments, excellent customer service, honesty and accountability. She is a role model and asset to Nicklaus Children's Hospital, formerly Miami Children's Hospital.