Clinical Excellence Index

In order to ensure high-quality evidence-based care for our patients, Nicklaus Children’s Hospital has successfully developed and implemented an innovative measurement and reporting tool since 2008.

The Clinical Excellence Index™, or CEI, is a composite scoring system with comprehensive, pediatric-specific performance indicators. These indicators describe different aspects of care in multiple settings – from surgical, intensive care, emergency and ambulatory to patient satisfaction, infection prevention and “never events”.

Using the CEI, Nicklaus Children’s Hospital continues to outperform industry benchmarks in quality of patient care and customer satisfaction.