Preparing for Your Visit
Parents should prepare for a visit to Nicklaus Children's Hospital, formerly Miami Children's Hospital, by first contacting the Global Health team. We expedite all necessary appointments and admissions, including coordinating coverage and authorizations with your international insurance provider. We will also help you better understand your child’s diagnostic or treatment procedures, provide information on our medical team and assist with the logistics of your trip (visas, accommodations, etc.). We are always available to answer any questions or discuss any issues you may have.
What to Bring
What personal belongings to bring to Miami depends on many factors, including how long you expect to be here, how many family members will be traveling with you and the nature of your accommodations. To facilitate your stay, Nicklaus Children's Hospital, formerly Miami Children's Hospital, does have full laundry services at the Michael Fux Family Center.
Be sure to bring all medical documents and imaging from your primary doctor, as well as travel and financial documents. If you are unsure about the paperwork required, please contact the GHS team.
Many parents bring along a child’s favorite toy, stuffed animal, game or other familiar keepsake from home. This can be very comforting for the child at any age. Nicklaus Children's Hospital, formerly Miami Children's Hospital, Fux Family Center also offers children a state-of-the-art movie theater and game room to entertain them throughout their stay. Parents also may access their computers to stay in touch with work, family and friends back home.
Preparing Your Child for a Visit
Good communication is the best way to prepare your child for the hospital visit. Rather than surprise your child, try to explain the problem in simple terms that he or she will understand. This is the best way to earn and keep their trust. Be sure to give your child a chance to ask questions and tell you how he or she is feeling.
For infants, the main issue is ensuring that the parents understand the child’s medical issues and understand each other's fears and expectations. Toddlers are frightened of separation and tend to think that disease and surgery are punishments. They need to be reassured that they are not being punished.
School-age children may fear anesthesia, pain and even death. They will need reassurance and preparation, including honest answers to their questions. For adolescents the key issue is empowerment. They need to participate in the decision-making process, while still relying on adult support and reassurance. They may not feel it is acceptable to express fear or pain and need to be encouraged to voice their questions.
From the moment you walk through our doors, Nicklaus Children's Hospital, formerly Miami Children's Hospital, offers a colorful, child-friendly environment that provides calm to your entire family. Please be sure to visit the Michael Fux Family Center, which offers many home comforts such as a laundry facility, showers, lockers, kitchen, internet access and stress relievers such as massage services and small work-out room. Link to Michael Fux
Regardless of age or condition, our Global Health team can help provide you with resources to determine how best to communicate with your child.
Patient Rights & Responsibilities
Nicklaus Children's Hospital, formerly Miami Children's Hospital, has a responsibility to provide your child with appropriate medical care. The following is a set of guiding principles for patient care. It is important for you to know what your child's rights are as a patient and what your rights and obligations are as a parent and user of this hospital.