Expert Care Coordination by a Comprehensive Team of Pediatric Specialists
Our multilingual concierge staff are specially trained to serve the unique needs of patients and families traveling from around the world in search of answers and groundbreaking treatments for their child. Our expert care coordination begins with the first contact and continues throughout your child’s stay, follow-up care and the transition back home, including coordination and follow-up with your local physician team.
Traveling to receive medical treatment for your child can be complicated, often perplexing, and very expensive. We are your liaison for all medically-related financial arrangements, working with international insurance providers and foreign government agencies. Non-insured patients will receive an estimate of expenses and deposit requirements.
Critical Care Transport
For the critically ill or injured child, Nicklaus Children's Global Health can arrange LifeFlight® Critical Care Transport via ground (ambulance), helicopter, and fixed wing aircraft. Our team of medical transport professionals, including a physician, will coordinate the transport of critically ill or injured children from anywhere in the hemisphere to Nicklaus Children's Hospital. The LifeFlight® Critical Care Transport Helicopter Team specifically serves South Florida, the Caribbean and Central and South America.*
*Nicklaus Children's Hospital is not a direct air carrier. Aircraft, both helicopter and fixed wing, are operated pursuant to contract with Nicklaus Children's Hospital, by companies which are FAA certificated.
The best accommodations and services
From five-star hotels to long-term condominium rentals, we can help you find the best accommodations to fit your personal tastes, needs, and situation. Special corporate rates have been negotiated for our international patients and their families.
Nicklaus Children's Hospital is located in a beautiful and tranquil family-friendly area just outside Coral Gables. This is a community long known for its semi-tropical beauty and easy accessibility by car, Tri-Rail or bus, to Miami International Airport, the downtown area, cultural center and numerous attractions including Parrot Jungle, Seaquarium and the Museum of Science. Miami is called the “magic city” because it has it all… and more. Here, treatment and rehabilitation can take place in an environment made for children and their families.
As the gateway to the Americas, Miami has an international flavor that will make anyone feel right at home. Spanish, English, Creole, and Portuguese, as well as Arabic, French, German, Mandarin and Russian are among the many languages spoken by our diverse, multilingual staff. Additionally, Nicklaus Children's Hospital has access to a 24-hour Language Line, a service that allows for translation via telephone for whichever language is needed, available seven days a week. This service is free to our patients and ensures that language is not an obstacle to receiving world-class care.
Staying in touch with home
We recognize that you have responsibilities at home and that it is important for you to stay in touch with your family, friends, and office when you travel. Whether you need to send or receive facsimiles or e-mail, require the services of a courier, or any other personalized assistance, call us and we will promptly make arrangements to take care of those needs.
At Nicklaus Children's Hospital we will do anything and everything possible to make sure you receive the highest quality healthcare in a truly friendly, accommodating environment with a doctor and staff who will communicate with you and is sensitive to your culture.
Religious Services & Cultural Needs
At Nicklaus Children's Hospital, we will do anything and everything possible to make sure you receive the highest quality healthcare in a truly friendly, accommodating environment with a doctor and staff who will communicate with you and is sensitive to your culture.
An interfaith chaplain is available for the spiritual and emotional needs of patients and families and visits those who have requested the chaplain upon admission or during their hospitalization. The chaplain leads daily healing prayer services for families and staff in the hospital chapel, and administers religious rites, sacraments and celebrations in accordance with the faith and traditions of patients and families. The chapel, located on the main hospital campus, is available for people of all faiths to use for personal prayer and meditation, and is also accessible for observance of diverse interfaith religious holidays throughout the year.