Valet Parking Services
As a convenience to our patients and visitors, Nicklaus Children’s Hospital, in collaboration with Town Park valet’s healthcare division, offers complimentary valet service at several campus locations.
Locations and hours of valet services include:
Blue Garage/Advanced Pediatric Care Pavilion: (SW 62 Avenue entrance)
7 a.m. to 9 p.m. (after 9 p.m. keys can be picked up from security)
Devonshire Lobby entrance: (located near SW 57th Avenue and Devonshire Boulevard/60th Court)
7 a.m. to 9 p.m. (after 9 p.m. keys can be picked up from security)
Emergency Department/Outpatient entrance: (follow Emergency Department signs from any entrance)
8 a.m. to 6 p.m. (after 6 p.m. hours keys can be picked up from security)
Want to have your car waiting for you when you return?
Our car request text service can make that happen. Your valet will provide texting information via the parking stub you receive. The color and labeling of the valet parking stub you receive will signify the location of your vehicle. To request your car text 786-789-2095.
- Blue stub = the Blue garage.
- Yellow stub = Yellow garage.
- Pink = Devonshire entrance lobby.
Tobacco-Free Campus
To protect the children in our care, we are a tobacco-free campus, and smoking is not permitted anywhere on hospital grounds. If you would like help with smoking cessation products, such as Nicoderm gum during your stay, please let your nurse know.
Patient and Guest Relations
Patient and Guest Relations representatives are available to assist patients and families by answering questions, explaining hospital policies, customer service and helping to resolve issues related to hospital services.
Representatives help families understand their rights and responsibilities and assist in the resolution of complaints, grievances, and treatment disagreements. They are also part of the multi-disciplinary team of care for patients and families and are available to work with families who express concerns about the hospital, its staff and its services.
To contact a Patient and Guest Relations representative, please call 786-624-4400.
Mask Wearing Requirements for all Nicklaus Children’s Facilities
As of August 1, 2023, masks are required only in certain circumstances. Examples include persons exhibiting signs or symptoms of an infectious disease, in areas of the facility that are designated sterile, or if the applicable person will be around an immunocompromised patient. This policy applies to all Nicklaus Children's staff members, patients, and visitors two years of age and older. Patients and visitors can contact the patient’s healthcare team (e.g., the treating provider’s office or inpatient unit) and staff members can contact the Infection Prevention and Control Department at ext. 2399.
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