Novel Coronavirus (COVID-19): Frequently Updated

We understand that news related to the international spread of COVID-19 has raised concerns in our community.

As part of our commitment to the region’s children and families, Nicklaus Children’s Hospital is in daily contact with local, state and federal agencies to monitor the situation, and is prepared to evaluate and care for patients with COVID-19 or suspected COVID-19.

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This page was last updated on: 3/26/2020 4:29:28 PM

Testing for Coronavirus

The Centers for Disease Control and Department of Health are approving testing for patients who meet the following criteria:

  • Have traveled to a Level 3 advisory country, or
  • Have been exposed to a patient confirmed with COVID-19
  • And, have the following symptoms: Fever and cough, or shortness of breath, or sore throat.

Do you have questions about COVID-19 and your child’s health?

Please call our COVID-19 Community Information Hotline.
Hours are 9 am. To 5 p.m. Monday through Friday.

Please call one of these lines prior to traveling to any medical office or facility

Any individuals who believe they may have been exposed to COVID-19 should call their respective county information lines below.

Miami-Dade 305-324-2400
Broward 954-412-7300
Palm Beach 561-671-4184

The Florida Department of Health has a dedicated call center for COVID-19 questions and concerns. The phone number is 866-779-6121, or you can email:
For more information, please visit the COVID-19 Traveler Health Alert.


Updates to Our Services

Nicklaus Service Updates

  • The Main Campus, Pinecrest, and West Bird urgent care centers are closed until further notice. Please find the urgent care center nearest you for non-emergency services.
  • Dental Services - The Nicklaus Children’s Hospital Dental Department will be limiting its care only to emergency cases until further notice. Our number one priority is to keep patients, families and our personnel safe. Should your child require any emergency dental care, please call our clinic at 786-624-3368 as you normally would and our personnel will assist. More details.
  • Rehabilitation Services Effective March 18th, 2020 - At this time, our rehabilitative team will be focusing all efforts on our acute and critical patients. For patients with non-acute needs, your child’s therapist will provide a home program to support the continuation of your child’s care during these next two (2) weeks, or longer during this COVID-19 situation. More details.
  • New Gift Shop Hours and Process  - Nicklaus Children's has temporarily closed its Gift Shop. Our team members are available to accept orders from patients and families by telephone Monday-Friday between 10 a.m. - 2 p.m. To place an order, please call 305-662-8348. Deliveries will be made Monday-Friday, between 2-4 p.m. More details.

make a donation to our COVID-19 fund

How You Can Help!

As COVID-19 continues to impact our community in unprecedented ways, our dedicated doctors and healthcare workers at Nicklaus Children’s Hospital are working around the clock to continue safeguarding our patients and families while delivering quality care. Here’s how you can help.

The Nicklaus Children’s COVID-19 Fund helps fortify our hospital and patients so we can continue providing life-saving care during these uncertain times. All donations to the COVID-19 Fund will support Nicklaus Children’s patients, their families and healthcare workers who have been affected in any way, in addition to supporting efforts that allow us to innovate and adapt to our rapidly evolving environment. Will you help us keep our vital work going strong?

Your donation to the Nicklaus Children’s COVID-19 Fund is crucial in helping us keep our vital care and services strong and our patients healthy. Read a message from our Foundation President for more information.

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