Planning Your Visit - Miami

Are you planning a visit or stay at our hospital? You've come to the right place for information before your arrival.

Here you'll find details on what to expect during a hospital visit, visiting guidelines, insurance information, locations, directions and more.

recovered patient, maja, in surgical scrubs as she tours the hospital
recovered patient, maja, in surgical scrubs as she tours the hospital

General Hospital Visitation Hours:
9 a.m. - 9:30 p.m.


At Nicklaus Children's Hospital, we understand that a trip to the hospital can be an emotional experience for parents and their children. Being informed about what to expect during a hospital visit can help reduce stress for the patient and the entire family.

All visitors should follow the safety and visitation guidelines in order to ensure the safety and confidentiality of our patients.

General Guidelines for Visitors

Family Centered Care through visitation is promoted at Nicklaus Children's Hospital. Family members are partners in our mission to provide the best, safest care possible. Please follow these guidelines when planning to visit a hospitalized child:

  • Parents, adult primary caregivers, grandparents, extended family, and friends are welcome to visit during general visitation hours.
  • All visitors should be in good health and free from symptoms of contagious disease and known exposures (flu, chicken pox, etc).
  • Intensive Care Units, Bone Marrow Transplant, Special Care Nurseries, Surgical Services and Psychiatry have more restrictive guidelines about visitation. Please notify the nurse for assistance on visitation requirements into these areas.

Guidelines for Children Visiting the Hospital

  • Children under 12 years of age may visit given that they are under adult supervision at all times.
My Nicklaus Children's App

My Nicklaus Children's App

To help you find your way at the hospital or any of our outpatient centers, please download the My Nicklaus Children's app, available at app stores.
Download

When You Are Here

At Nicklaus Children's we want your hospital or outpatient visit to be as comfortable and convenient as possible. Here you'll find information about registration, where to park, our food services and more.

Resources for Patients and Families

Nicklaus Children's Hospital provides many unique, family-centered pediatric medical programs and services to the families and children we serve. We focus on providing both patients and families with top-notch medical care, coupled with emotional, psychological and educational support.


non-smoking signTobacco-Free Campus

To protect the children in our care, we are a tobacco-free campus, and smoking is not permitted anywhere on hospital grounds. If you would like help with smoking cessation products, such as Nicoderm gum during your stay, please let your nurse know.
 


Patient and Guest Relations

Patient and Guest Relations representatives are available to assist patients and families by answering questions, explaining hospital policies, customer service and helping to resolve issues related to hospital services.

Representatives help families understand their rights and responsibilities and assist in the resolution of complaints, grievances, and treatment disagreements. They are also part of the multi-disciplinary team of care for patients and families and are available to work with families who express concerns about the hospital, its staff and its services.

Contact Patient & Guest Relations
Monday - Friday from 9am to 5pm
  786-624-4400
  patientandguestrelations@nicklaushealth.org