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An interfaith chaplain is available for the spiritual and emotional needs of patients and families and visits those patients/families who have requested the chaplain upon admission or during their hospitalization. The chaplain also participates in various multidisciplinary rounds and patient care conferences, and documents all pastoral care visits. Sacraments performed at patient's/family's request and referrals made to other disciplines are documented in the patient's medical records.

The Chaplaincy Department also plans, coordinates and conducts worship services within the hospital on major religious holidays throughout the year. The chaplain leads daily healing prayer services for families and staff in the hospital chapel, administers religious rites, sacraments and celebrations in accordance with the faith and traditions of patients and families, while also serving as a liaision with community and visiting clergy.

A chaplain is available in the hospital weekdays from 7 a.m. to 3 p.m.; however, an on-call chaplain is always available for emergencies by pager or through the operator. The chapel is located on the first floor along the hallway west of the cafeteria, and is available for people of all faiths to use for personal prayer and meditation. The chapel is also accessible for observance of diverse interfaith religious holidays throughout the year, as well as for specific patient or staff related services. The chaplain's office is located directly across from the chapel, and a phone is available outside the office to leave messages for the chaplain. The Nicklaus Children's Hospital chaplain is also available as a resource to hospital staff in need of pastoral services.

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