When You're Here

At Nicklaus Children's, we understand that a trip to the hospital can be an emotional, and sometimes worrisome, experience for parents and their children. To make your registration a quicker and smoother process we have developed Rapid Registration. Rapid Registration is an initiative established in order to minimize the steps involved during your visit to Nicklaus Children's Hospital by gathering all the needed items prior to your appointment date. If the patient qualifies, you will be receiving a call from one of our dedicated Rapid Registration team members who will verify your demographic information, explain your insurance benefits along with any responsibilities due at time of service.

Below are helpful links with additional information.

 
Where are the parking garages and registration entrances?
PDF Map of Garages and Campus
 

Directions to Green Parking Garage (video)

 

Driving Blue Parking Garage (video)

 

Valet Parking Services

As a convenience to our patients and visitors, Nicklaus Children’s Hospital, in collaboration with Town Park valet’s healthcare division, offers complimentary valet service at several campus locations.

Locations and hours of valet services include:

Blue Garage/Advanced Pediatric Care Pavilion: (SW 62 Avenue entrance)
7 a.m. to 9 p.m.  (after 9 p.m. keys can be picked up from security) 
Devonshire Lobby entrance: (located near SW 57th Avenue and Devonshire Boulevard/60th Court)
7 a.m. to 9 p.m. (after 9 p.m. keys can be picked up from security) 
Emergency Department/Outpatient entrance: (follow Emergency Department signs from any entrance)
8 a.m. to 6 p.m. (after 6 p.m. hours keys can be picked up from security)

Want to have your car waiting for you when you return?

Our car request text service can make that happen. Your valet will provide texting information via the parking stub you receive. The color and labeling of the valet parking stub you receive will signify the location of your vehicle. To request your car text 786-789-2095.

  • Blue stub = the Blue garage.
  • Yellow stub = Yellow garage.
  • Pink = Devonshire entrance lobby.

non-smoking signTobacco-Free Campus

To protect the children in our care, we are a tobacco-free campus, and smoking is not permitted anywhere on hospital grounds. If you would like help with smoking cessation products, such as Nicoderm gum during your stay, please let your nurse know.

Patient and Guest Relations

Patient and Guest Relations representatives are available to assist patients and families by answering questions, explaining hospital policies, customer service and helping to resolve issues related to hospital services.

Representatives help families understand their rights and responsibilities and assist in the resolution of complaints, grievances, and treatment disagreements. They are also part of the multi-disciplinary team of care for patients and families and are available to work with families who express concerns about the hospital, its staff and its services.

To contact a Patient and Guest Relations representative, please call 786-624-4400.

© 2020 Nicklaus Children's Hospital. All Rights Reserved.