New location-aware, consumer-facing app improves patient access and experiences.
Nicklaus Children’s Hospital has launched a new wayfinding app that provides visitors and patient families with turn-by-turn navigation on the hospital’s 309-bed campus. Nicklaus Children’s is the first children’s hospital system in the region to launch a digital health platform that brings together all consumer-facing access points into a single, user-friendly mobile app. The implementation aims to align with a surge in demand for technologies that put consumers in control of their care.
“The introduction of MyNicklaus App wayfinding is a great step forward for the children and families we serve,” said Dr. David Seo, CIO, Nicklaus Children’s Health System. “Creating a welcoming environment that minimizes the potential for undue stress during a child’s care journey is critical to our mission. We look forward to opportunities for enhanced connectivity with our communities through Gozio’s robust digital health platform, as well as the potential for expanding our mobile connectivity strategy in the years ahead.”
Patients, families and visitors can download the MyNicklaus App, which is powered by Gozio Digital Health Platform, and take advantage of indoor navigation capabilities on the hospital campus. The Gozio platform provides GPS-like turn-by-turn directions as well as patient flow capabilities that ensure patients are guided to locations in the order they need to be accessed. The MyNicklaus App also makes it easy to find onsite amenities, from restaurants to restrooms to ATMs – as well as help patients access digital services such as physician directories, appointment scheduling, patient records and more.
“Recent industry surveys reveal that the vast majority of health system CFOs believe that digital health transformation is critical to future positioning. And for good reason – consumers are increasingly demanding digital engagement as part of a positive healthcare experience,” said Joshua Titus, CEO and founder of Gozio Health. “Nicklaus Children’s is setting the pace for digital engagement within the children’s hospitals sector in South Florida, and we applaud their vision and desire to provide positive healthcare experiences for children and families.”
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About Gozio Health
Gozio Health offers an end-to-end, customizable digital health platform exclusively for healthcare systems. Gozio’s extensible mobile platform enables seamless consumer interactions and provides an anytime, anywhere connection to patients that improves their overall experience and access to care. Popular patient engagement features include patented wayfinding with turn-by-turn navigation, virtual visits, physician directories, appointment scheduling, access to electronic health records, Urgent Care and Emergency Department wait-times, bill pay and extensive analytics capabilities. For more information, watch the video or visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.
About Nicklaus Children’s Hospital, Where Children Matter Most (2024)
Founded in 1950 by Variety Clubs International, Nicklaus Children’s Hospital is South
Florida’s only licensed specialty hospital exclusively for children, with approximately
850 attending physicians, including more than 500 pediatric subspecialists. The 307-bed
hospital is renowned for excellence in all aspects of pediatric medicine with many specialty programs
routinely ranked among the best in the nation by U.S. News & World Report since 2008. The
hospital is also home to the largest pediatric teaching program in the southeastern
United States and since 2003 has been designated an American Nurses Credentialing
Center (ANCC) Magnet facility, the nursing profession’s most prestigious institutional
honor. For more information, please visit www.nicklauschildrens.org.