Nicklaus Children’s Hospital has achieved recognition as an Adopter of the Healthcare Financial Management Association’s PATIENT FINANCIAL COMMUNICATIONS BEST PRACTICES®. As a Best Practices Adopter, Nicklaus Children’s demonstrated that it follows nearly 100 best practices covering all aspects of financial interactions that take place in a variety of care settings.
Dawn Javersack, Senior Vice President and CFO of Nicklaus Children’s Health System, said, “When a child is receiving medical care, patient families want the financial component to be clear cut and easy to understand so that they can focus on their child’s needs. Nicklaus Children’s is committed to ensuring that patients are treated with respect and compassion in financial matters. This recognition confirms this commitment.”
“When people are dealing with health issues, they should be focusing on their health, not trying to decipher confusing financial information,” said HFMA president and CEO Joseph J. Fifer, FHFMA, CPA, in learning of the award. Nicklaus Children’s Hospital has demonstrated its commitment to ensuring that patients have a good experience when it comes to the financial aspects of their care.”
Nicklaus Children’s Hospital joins a select group of hospitals, health systems, and physician practices that have received this first-of-its-kind, national recognition. A blue-ribbon task force developed these best practices to help improve communication between healthcare providers and consumers about financial matters. The task force included representatives from major industry groups, including the American Hospital Association, America’s Health Insurance Plans, the American Academy of Family Physicians, and the National Patient Advocate Foundation, among others. The best practices are part of HFMA’s HEALTHCARE DOLLARS & SENSE® initiative.
About Nicklaus Children's Hospital, Where Your Child Matters Most ™ (2025)
For 75 years, Nicklaus Children's has stood as a beacon of hope for children and families across the state of Florida and beyond. Nicklaus Children's Hospital is South Florida's #1 nonprofit, freestanding specialty licensed hospital exclusively for children serving close to 70 percent of children in the Miami metropolitan community. In addition, Nicklaus Children's offers care within NCH North Hospital in Naples, Jupiter Medical Center's De George Pediatric Unit and select Baptist Health Hospital pediatric emergency units. The hospital and its network of more of nearly 35 outpatient care locations offer lifesaving care in in Miami-Dade, Broward, Martin, and Palm Beach counties. These outpatient locations include an array of urgent care, pediatric primary care, and subspecialty care centers and are either hospital-based or outpatient locations under Nicklaus Children's Pediatric Specialists, LLC (NCPS). Providing a pipeline of future physicians and groundbreaking research, Nicklaus Children's is an academic and clinical affiliate of Florida International University Herbert Wertheim College of Medicine. Nicklaus Children's is home to centers of excellence including the Helen & Jacob Shaham Cancer & Blood Disorders Institute, the Nicklaus Children's Orthopedics, Sports Health and Spine Institute, Nicklaus Children's Neuroscience Institute and Nicklaus Children's Heart Institute. The 325-bed hospital is renowned for excellence in all aspects of pediatric medicine, with many programs routinely ranked among the nation's best by U.S. News & World Report since 2008. Nicklaus Children's also includes a nonprofit physician practice subsidiary with over 40 specialties, and an ambulatory surgery center.