Free Phone Program

SafeLink (Free Phone Program)

What is Safelink?

SafeLink is a government supported service within the Federal Lifeline Program which provides discounts on basic monthly telephone service for low income households.
Through the Federal Lifeline Program, we provide the following at no cost to eligible customers:

  • Alcatel 466*
  • 350 Monthly Minutes
  • Mobile Data
  • Unlimited Text Messages
  • Voicemail/Caller  ID/Call  Waiting/Long Distance
  • Free 611 and 911 calls
SafeLink Health Solutions Exclusive Free Features:
  • Unlimited 1-800 customer service calls  (one per state)
  • Mobile Health Alert Messages by CareMessage

Phone Plan Options

Eligible Customers receive a free handset with the option to choose from two different plans:

Free Phone

SafeLink Smartphone

  • 350 minutes
  • 500 MB of Data
  • Unlimited Text
Use your own phone

Bring Your Own Phone (BVOP)

  • 350 minutes
  • 1 GB - First  3 months
  • 500 MB - Starting on Month 4 Unlimited Text

Who Qualifies for the Program?

Individuals may qualify for SafeLink service if they receive any of the following government assistance  programs (varies by state):
  • Medicaid
  • Federal Public Housing Assistance/Section 8
  • Supplemental Nutritional Assistance Program (SNAP) Food Stamps
  • Supplemental Security Income (SSI)
  • Veterans Pension Benefit Program

*Possible eligibility if your Total Household Income is at or und er 135%~150% of the Federal Poverty Guidelines (varies by state).

Apply for the Program

Call Eligibility Assistance Services

About Safelink
In 2008, TracFone Wireless, the largest prepaid wireless provider in the United States was authorized by the Federal Communications Commission (FCC) to participate in the Lifeline program. Safelink Wireless, is the trade name of TracFone's Lifeline assistance program. SafeLink is currently authorized to do business in 43 states including the District of Columbia and Puerto Rico and is the nation's largest wireless Lifeline provider with over 5 million subscribers. 
About TracFone Wireless
TracFone Wireless is America's largest "No contract" cellular service provider in the U.S. with over 26 million subscribers. TracFone Wireless is a subsidiary of America Movil, the 5th largest cell phone company in the world and the largest in all of the Americas with more than 241.5 mil­lion wireless subscribers.