Recently, out daughter, Christabella was admitted into your hospital with a diagnosis of having a multi-cystic right kidney and malformed left kidney. Even though Christabella’s condition was know prior to her birth, her admittance into your hospital after her being only five days old was very difficult for us, as it would naturally be for any parent…no matter how “prepared” a parent may be.
However, because of your NICU Nurse, Miriam Prado, our experience at your hospital (and after) could not have been any better. Mrs. Prado exemplifies exactly what Nicklaus Children's Hospital, formerly Miami Children's Hospital, is internationally known for: Perfection! Her non-stop devotion (as we defined it) to your patients unsurpasses anything I have ever seen before at any hospital. She is truly a genuine individual that undoubtedly cares for her patients and their parent’s peace of mind.
Christabella was hospitalized at Nicklaus Children's Hospital, formerly Miami Children's Hospital, for a week. On the day that she was released from the hospital, we came home and found a letter from Nurse Prado along with information about our daughter’s condition and how o interpret her Creatinine/B.U.N. levels. We were shocked, to say the least, to see how an individual that has a life outside of her job would take the time and forward information to a patient even after-hours?
An it goes further…About a week later, I received another envelope from Nurse Prado with information from La Leche League responding to a question that Mrs. Prado posted on their website over a homeopathic medication that I was taking to verify that it was safe to breast feed while taking such medication.. Needless to say, Miriam is undoubtedly truly an asset to your hospital and should be commended for it.
In our modern-day society, it is unfortunate to see that many see their jobs as either “just a job” as it is commonly referred to by many or seen as a “money figure”. But, Mrs. Prado clearly makes her job her life-which is EXACTLY what a hospital should be recognized as.
Thank you for making a difference and for not only being there for our children (as your motto says) but for the parents as well. May God bless you all.