“Over the last 2 years or so, I had the good pleasure of working with Marelis Rodriguez who, as you know, as an RN III sedation nurse. During that time I have been consistently impressed with Marelis' focused attention to detail when caring for her patients who are undergoing sedation. I have come to trust her judgment and skill when it comes to her taking care of patients who are in need of focused medical attention while under the effects of their sedation. I am always confident that my patients will do well under her watchful eye and care. Beyond that, Marelis has excellent interpersonal skills.
On many different occasions, I have witnessed how she has taken on the task of trying to calm and support a frustrated family, especially on those times when there is a cancellation or unexpected delay. She always finds a way to remain professional, courteous and empathetic to the families. Her strong interpersonal skills also extend to her interactions with some of the physicians here on staff, even those who have stronger personalities. She is consistently able to remain calm, courteous and attentive while still advocating for the patient and their family. Additionally, Marelis has a remarkable emotional resilience to remain level-headed even in the midst of equipment malfunctions, scheduling delays or other significant setbacks that can occur in any high stress environment. Most recently, while trying to troubleshoot a malfunctioning piece of critical equipment, she had the foresight to anticipate the delay for the next patient, and creatively come up with ways to mitigate that delay to avoid patient/family dissatisfaction. Thanks to her, the equipment malfunction was solved, and the next patient's family was able to have the study done in a more timely way. This is just one more example of how she is able to remain both focused on her patient, while consistently anticipating and addressing future problems or issues. In short, with her professionalism and work ethic she is a role model for others on her team and for others in the hospital.
Lastly, it is for all of the reasons above that I humbly submit to you that Marelis has all the qualities of a natural leader. She has the fortitude and wisdom of having been on the "front lines" of patient care. She is also able to identify system inefficiencies, but still work her hardest to compensate for those inefficiencies, as best that she is able - and without seeking attention to herself - for the good of her patients, their families and her team. NCH needs more leaders like her, and I therefore encourage you and others to very seriously consider her for leadership mentoring and promotion so that she can have a bigger influence in our hospital, and on the care we provide our patients.”